Question about Dell Wireless Keyboard Optical Mouse w0147

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Put in new batteries but keyboard won't work

I called for tech support but since the system is 4 years old they wouldn't tell me how to fix it unless I paid $39.95
Could buy a new keyboard for that amount.
Thanks

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  • Dell Master
  • 1,314 Answers

Did you try pressing the connect button on your receiver and then on the keyboard?

Thanks and please take a moment to rate as fixya.

Posted on Jul 07, 2008

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Posted on Jan 02, 2017

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This mouse won't work & I have to pay for someone to tell me the problem????? Is that right????


Sir,
you wouldn't have to pay, unless you get specific with you problem. However, some scenarios are being jotted down for your convenience.
1) please plug in the receiver cord provided with the mouse into you USB port in the PC.
2) make sure you dont go too far away the infrared receiver since it will block the signals,
3) check the batteries of your mouse if the are charged or expired, if so change them
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if the problem persists please let us know by clarifying your query, and if this solution turns out to be helping, then do show your token of appreciation by rating it.
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