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Ice maker will not make ice - GE Microwave Ovens

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HELLO THERE:
There's no ice If your ice maker has stopped producing ice completely, check these, in this order: It may be turned off. Look for the wire along the right side of the ice maker that looks a bit like a coat hanger. If the wire is in the raised position, the ice maker is turned off. If so, try one of these: If your ice maker has a small red plastic lever, lower it to lower the wire. If there's no plastic lever, simply lower the wire. In either case, the ice maker should begin producing ice again. Also make sure that the temperature is 8 degrees Fahrenheit or lower. If the freezer is too warm, the ice maker won't cycle properly. The ice maker fill tube may be blocked with ice. If so, melt the blockage using a hair dryer-but be careful to not melt any plastic parts! Also replace the water shut-off valve or water-inlet valve, or both, if necessary. The ice maker head assembly may have broken parts. Look to see if the gears are broken. Check to see if the small plastic arms that rest against the ice rake are broken. If the ice maker head assembly is modular and you've found broken parts, you can just replace it.

Posted on Dec 29, 2010

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Posted on Jan 02, 2017

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Not making ice. water is getting to the water dispenser but don't know why it is not getting to the ice maker itself. how do i check it/repair it.


Hia and wl;ecome to FixYa, I am Kelly.
We really need a make and model number to provide you with specific unit applicable information but.... in general, here goes:
1. Ice makers must have a freezer temp below 16 Deg F. If there is an airflow problem in the freezer caused by a fan or ice build up the ice maker will no longer make ice.
2. The ice maker has a thermostat that controls the harvest and fill cycle. If the thermostat fails it will stop making ice.
3. There is a water valve in the back of the unit that has TWO electric solenoids on it. One for water in door and one for ice. If a solenoid fails it will stop providing water to the applicable function. I.e water in door or ice. You can briefly remove the fiberboard back cover to gain access to the water valve. Then switch the installed terminal connection between solenoids. Left to right or front to back depending on how it is mounted. Then try the water in door. If water flows to the ice maker when water in door switch is actuated then the solenoid for making ice is good and the probem is with the icemaker. (Reconect wires in original positions.)

Note that anytime you remove power from the unit you must wait 10 - 15 mintues before re-applying power so the coolant system can stabilze. Other wise the compressor will not start.

Here is a web link that will help most people troubleshoot ice maker problems:
http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=12&newsdesk_id=34

The link above is pretty good.
There is a 48 page job aid also for whirlpool in door ice that is also a big help:
http://adcxns1.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/8527f904cc8ea8cd85256b5800672333/$FILE/4322658A.pdf

This should help you find out why it is not making ice.

Thanks for choosing FixYa,
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Sep 14, 2010 | Microwave Ovens

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The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze. You can take the water line off the valve and watch to see if it drips.

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