Question about Sylvania G-Netbook

1 Answer

I was trying to upgrade the software and it wiped the comp clean can you do a reset

Posted by on

  • yeloribon Dec 29, 2010

    i have tried that but there are no files on this comp now to update

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Sylvania Master
  • 4,338 Answers

SYLVANIA SmartBook Operating System Update:

  1. Format an SD card 1GB or larger to FAT32
  2. Insert formated SD card into your PC
  3. Download and save the sylvania_smartbook_OS_update.zip file
  4. Unzip the sylvania_smartbook_OS_update.zip file to the root of an SD card.
  5. This should result in the creation of a folder called 'script' in the root directory of the SD card.
  6. Insert the SD card into the SmartBook (netbook) device and power on the netbook.
  7. The netbook will update its software.
  8. When completed, remove the SD card and reboot the netbook.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Happy Holidays!

Thanks, Joe

Posted on Dec 29, 2010

  • 2 more comments 
  • JDTec
    JDTec Dec 30, 2010

    You may have to call support:
    For expedited customer service, send us an email on our website and a customer service representative will generate a ticket and respond to you immediately. You can also call us on our customer support line and leave us a message with your name, number and e-mail address. Note that emails are currently being given higher priority by our customer service representatives. We apologize for this inconvenience. Your call is important to us.

    Call Customer Support at:
    888-571-0866

  • yeloribon Dec 30, 2010

    I have called support and they gave me the same solution as the guy on this site however that is what caused the issue. no one will call me to walk me through the problem so i am stuck

  • JDTec
    JDTec Dec 30, 2010

    Since the OS is wiped from the netbook, the only other option is to download the Windows CE version onto a cd using a different computer. Then use an external cdrom drive to reinstall it onto the netbook. Once you do this, you can try the update again.

    I called t/s @ that #, they say that they have limited support due to inclement weather. They did say that if you write an indepth email about your situation, they are responding to emails as high priority. Write and tell them that the OS is wiped, they should respond with a better solution for you.
    Send the email from this link:


    http://digitalgadgets.com/support.htm


    Good Luck......

  • gaedkyla Mar 29, 2011

    if you still have it on the sd card i had to go in and click on the card and download everything myself it wont autodownload it. if you click start and i believe its computer and click the storage card and script there is auto boot or auto download anyways click on that and it will download everything the way it was

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Bush tv help


You need to do a Full Factory Reset tuning.

Don't do a Rescan. That simply looks at the place holders where the old channels were stored and refreshes them. A Factory Reset (A.K.A. Shipping Condition) wipes the channel memories and starts again fresh.

Sep 07, 2014 | Televison & Video

1 Answer

I got a free comp for going to school and am now being charged for it from over a year ago. Now whenever I turn it on it says I'm missing critical info and call blah blah n then shuts down. How to I get...


Try contacting the school. They probably had a time delayed software destroyer installed to ensure it would only work "free" while you were in school. Hence the "now being charged".
Your only other option is to buy new software, wipe the hard drive, and install Windows from the new software disk.

May 07, 2014 | Computers & Internet

2 Answers

My ZTE Warp Sequent starts up but freezez on the boost logo?


In this case you can just try to reset the device by Firstly,hold the power key and volume down key;secondly,use vol- key and vol+key to move the cursor to wipe data/factory reset,press power key or menu key to select it;Thirdly,move cursor to yes,delete all data,then press power key to select it.
If the fault still happens, please contact the manufacture to upgrade software, as generally upgrading software can solve such problems.

Mar 04, 2013 | ZTE Warp

2 Answers

I have replaced the vista on my comp with xp. can i migrate to windows 7.


That depends:

Go to Microsoft.com and download a software which will see if you have the correct hardware ability to run Windows 7. Its called the WINDOWS UPGRADE ADVISOR The website for such software is:

http://windows.microsoft.com/en-us/windows/downloads/upgrade-advisor

I hope this helps you and remember: NEVER EVER just install an operating system BEFORE knowing if your hardware or software is compliant to it.

Mar 06, 2010 | HP Pavilion DV6449US Notebook

1 Answer

Turned on the phone, screen freeze, as mentioned did a soft reset, same thing, hard reset, same thing, also did an update, no change,also wiped then it responded and when you slide it across it went back...


If you have not suffered a liquid damage of any form, take it to your local service provider's store and ask for a software upgrade. They will send it to Sony Ericsson to diagnose the issue and upgrade it with the latest software. That should resolve it.

Feb 17, 2010 | Sony Ericsson XPERIA X1 Smartphone

2 Answers

My 5 year old Axis 64 Dominator (AMD 64 3500+ is getting very slow. Is it worth tackling this by a software clean-up & what would you recommend. Should I upgrade hardware, so far only RAM has been...


If it is getting very slow at booting up and doing everything it is well worth wiping the hard drive and reinstalling the operating system. Your performance should then be the same as it was when new.

If it is only slow at running the latest graphic-intensive games you should upgrade hardware. Processor, video card, and faster ram will give you the best improvements there.

Jul 18, 2009 | Evesham Axis 64 3200+ Choice...

2 Answers

PLEASE HELP!!! FIRMWARE PROBLEM!


oh. then go to sony store now. your software must have been destroyed..i cant tell..

Jul 07, 2008 | Sony PlayStation Portable (PSP) Console

3 Answers

Virus killed my laptop


hello. do you have the soft ware that can with it .? when u got it. ? you can try to reinstall it. or get new software to upgrade it . up need to wipe the harddrive clean and start fresh copy.on your HARDDRIVE. !!! OR TAKE IT IN TO A SHOP AND LET THEM DO IT FOR YOU. GOOD LUCK.

Jun 19, 2008 | HP Compaq Presario V2000 Notebook

5 Answers

Software problem


Hi,

You need to perform a master reset on your phone as the software has become corrupt. You need to back up everything before since the reset wipes out everything.

Mar 22, 2008 | Sony Ericsson K550i Cellular Phone

1 Answer

How Do I upgrade my laptop from W98 to Wxp?


Hi,

Most laptops with the original Microsoft OS has a sticker underneath with the 25 character code. That would be what you need for Win98 assuming that it is the original OS installed in the laptop.

For the new OS (Win XP), the new code would come either with the CD installer or on a sticker.

Hope this be of help/idea. Pls post back how things turned out or should you need additional information.

Good luck and kind regards.

Feb 06, 2008 | Compaq Presario 1275 Notebook

Not finding what you are looking for?
Sylvania G-Netbook Logo

1,342 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sylvania Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18389 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Mike

Level 3 Expert

4336 Answers

Are you a Sylvania Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...