Question about Brother DCP 115C All-In-One InkJet Printer

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Printer Brother DCP115C 8 months old Won't accept a new ink cartridge

The cyan ink was running low so I bought a new cartridge and installed it, but the printer is still registering empty cyan and telling me to install a new one. I have tried to do this several times with success.
Please can you help

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  • smurfit Jul 22, 2008

    i have the same problem , when i replaced cyan it keeps coming up empty and replace cartridge ,done this numerous times but no joy

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Have same problem.

Posted on Jul 09, 2008

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The printer says that when you use other brands of ink other than recommended. I get it happening all the time. When it happens just press Stop/Exit and the printer will work fine.
Cheryl.

Posted on Jul 13, 2008

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7777 North Brother Blvd.
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901-379-1215 (fax)
9:00am to 8:00pm Eastern Time

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