Question about Gigabyte GA-MA69VM-S2 (rev. 1.0) Motherboard

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My USB ports won't work on my gigabyte MA69VM-S2 mobo with win7

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  • Anonymous Dec 29, 2010

    I've been running win7 ultimate for over a year, in the last few months, I noticed my ipod couldn't connect to my USB ports...I thought it was just a glitch..so I tried a USB mouse...that was a no go as well. I only have the USB ports on the back of my mobo (those don't work. now) Thanks in advance for the help.

  • Anonymous Dec 29, 2010

    I also downloaded the latest drivers from the Gigabyte site, then did a clean install of win 7.

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Your USB ports on your computer are plug and play. If you have issues with your USB port, it is port related, driver related or device related. The following solutions will help you identify the problem to resolve your USB port issues.
To Identify a Working USB Port
Begin troubleshooting your USB ports by checking Device Manager to see if your USB ports or hubs are working properly.

  1. Click the Start button. ClickControl Panel.
  2. ClickSystem and Maintenance.
  3. ClickDevice Manager.
  4. Double-clickUniversal Serial Bus controllersand check to see if all your USB ports, hubs and controllers are functioning correctly. Any devices not functioning will have a yellow exclamation mark in front of them.
  5. If Device Manager shows any USB ports, hubs or controllers are not functioning, check for updated drivers.

To Update the USB Port Driver

An out-of-date BIOS driver can create issues with your system recognizing the USB port.
  • Watch a Video on Steps to Update Bios on Your Computer.
    1. When the update process is complete, your computer will restart again to load the operating system with the new driver version installed.

Posted on Jan 05, 2015

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Unlikely to be issues with the OS. Have you recently upgraded to Win 7 from Vista or XP? and did the USB ports work with this OS?
Do ALL usb ports fail or is it just one or two and are these the front USB's or rear USBs?

Posted on Dec 29, 2010

  • Anonymous Dec 29, 2010

    've been running win7 ultimate for over a year, in the last few months, I noticed my ipod couldn't connect to my USB ports...I thought it was just a glitch..so I tried a USB mouse...that was a no go as well. I only have the USB ports on the back of my mobo (those don't work. now) Thanks in advance for the help.

  • graeme ian hunter Dec 29, 2010

    Couple of possible solutions here:
    1.) Unplug the computer for 1 minute allowing power to drain from the board, try the ports again
    2.) Download the latest chipset drivers for this mobo, try the ports again
    3.) Try, as a last resort to insert a PCI uSB card, see if that works.

    Failing that, i'm afraid its looking like the motherboard is going bad. This model gets a terrible write up on some of the forums for a number of reasons, this looks like another problem with this model of board

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