Question about Dell 962 Photo All-In-One InkJet Printer

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My Dell 962 printer only prints blank pages.

I received this second hand from my friend. I downloaded all drivers and firmware directly from dell's support site. I'm running Microsoft Vista (if that makes a difference). I have even tried printing the allignment page, but even that comes out blank. I've tried scanning and printing, or even printing directly from my computer. No matter what I try, it comes out blank. They are not new cartridges, so there are no guards in place to remove. What could the problem be? Help!

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  • 34 Answers

The ink is dry.

Try repeatly going through a cleaning cycle.

If not, remove all ink cartridges and pour some 100% Alcohol where the cartridge is and leave it there for 1 hour.

Afterwards, go through a few more cleaning cycle.
Make sure you have spare ink.

Posted on Jul 08, 2008

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