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Hoover Model U6425-920, Series Q 12.0. runs 3-5 minutes, shuts down on thermal reset. motor shaft and brush both turn freely. cannot detect any roughniss at all in shaft turning.

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6 Suggested Answers

reddevil6
  • 1673 Answers

SOURCE: Bissell Proheat 2x Series 8920 - Brush Belt Metal Shaft Sprocket won't turn

Most likely the brush motor is bad and not turning, part #2036757, would sell for around $23. To get to it, start taking out screws on the top cover, that motor is under the that top access cover.

Posted on Jan 22, 2008

  • 126 Answers

SOURCE: Hoover WindTunnel Canister: Roller brush motor not turning

These motors have a fuse incorporated in the field winding and it sounds like that blew. These motors sometimes overheat at the front bearing and the bearing will melt into the plastic housing. This will cause the fuse to blow. It sounds like that's your problem. You can remove the motor by removing the three screws on the bottom of the powerhead and then check the front bearing for any bubbling or blistering in the plastic housing. The shaft of the motor should turn easily.

Posted on Jan 27, 2008

Agent Don
  • 310 Answers

SOURCE: brushes not going round

The brushes on my dyson have stopped going round. I have checked it and they move freely by hand. The belt is intact. What could the problem be? The Hoover is about 10 to 12 years old.
My dyson is a dc04


I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure.
One of the main problems with vacuums are that the flat belts on the vacuums stretch and should be changed every 4 to 6 months or 3 or 4 times a year – you can tell by taking off the belt or belts on the vacuums and compare them to the old belts on the vacuum the new belts will fix inside of the old belts and you will be able to see the difference on how much they have stretched – if the belt is a geared belt – they stretch as well but should be changed about one a year – the cost is not that expensive and you cleaning will improve almost double – this also applies for the Dyson DC04 and the Hoover vacuum as well – some of the Hoover vacuums have two (2) belts and they both should be changed @ the same time.

Posted on Apr 15, 2008

Agent Don
  • 310 Answers

SOURCE: I have a Hoover self

http://geeksquad.fixya.com/ThreadView.aspx?prdid=0&thid=632298
Generic problem for all Vacuums
I have a Hoover self
Posted by thjunk2007 on May 29, 2008
I have a Hoover self propelled Windtunnel vacuum( Model U6425-920) that stops in the middle of cleaning. I have changed the flat belt and I'm still experiencing the problem. I usually have to wait an hour or so b/4 it would work again. Any advice?

Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. It is possible that you my have a heat sensor, but as far as what you described you need to change both belts, the brushroll belt and the power drive belt as well and @ the same time. The average belt change is every 4 to 6 months on the vacuum. Does it stop completely or is it just the belt problem. Or #2 is the vacuum giving off a burning smell other than the belts and if it does it could be the motor. Other wise , please call the factory or a local Hoover warranty station in your area. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.

http://www.hoover.com Telephone
Contact our Customer Service Department at 1.330.499.9499
Monday through Friday
8 a.m. - 7 p.m. EST

Thanks, Don the Vac Man
Go Ahead. Use Us.

Posted on May 29, 2008

SOURCE: I own a self-propelled Hoover

http://geeksquad.fixya.com/ThreadView.aspx?prdid=0&thid=794479
Generic problem for all Vacuums
I own a self-propelled Hoover
Posted by gohornsgo on July 17, 2008
I own a self-propelled Hoover Wind Tunnel vacuum cleaner (Model U6425-920). I do now have an owner's manual and was wondering how to clean the HEPA filter on this model (*this model uses a vacuum cleaner bag also).
Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. The best way to clean the HEPA filter is to take it outside and use a blower over the trash can and blow off the dust and dirt, or use things like an old paint brush and brush it off, or you can vacuum it off with another canister vacuum or shop vac if you have an extra one. For the best filtration is to replace it, there fore the air flow will catch most of the dust and dirt and then you would have to watch how fast it gets dirty and then do the maintenance.

So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.
http://www.hoover.com Telephone
Contact our Customer Service Department at 1.330.499.9499
Monday through Friday
8 a.m. - 7 p.m. EST

Thanks, Don the Vac Man
Go Ahead. Use Us.

Posted on Jul 17, 2008

  • 10 Answers

SOURCE: Hoover Floormate brushes won't turn

With the drive assembly removed it is a black rectangle with a black piece extending down and to the right. There is a metalic fitting that engages the brushes. With nothing attached turn the motor on with the switch. If it doesn;t turn either the switch is bad or the motor is burned out. If you have a voltmeter check the ouyput side of the switch. If voltage is there check the motor plug. If good there the motor is bad. Hope this helps. Yes, the motor does get voltage when the switch is on. You can find parts by entering Hoover FloorMate H3000 parts into Google.

Kirk Thompson
San Juan, PR

Posted on Oct 29, 2008

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My Hoover Duros (blue color, S3000 something model with the power brush) worked fine for 3 years, than it died. The other day I couldn't turn it on... What can it be? A fuse? Where's is the fist in...


manual > http://hoover.com/file/682/
To reset the breaker:

(1) Push the ON/OFF switch
http://hoover.com/file/682/completely
down. You will feel some

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downward. The switch will also move

slightly upward on its own.

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If it runs fine without the belt attatched, then there is probably a build-up of hair or threads at each end of the roller stopping it turning freely. With the hoover off, check it turns freely and easily. A small metal nail file or similar is usually a good tool to clear it.

If the roller is stiff, the belt will not turn easily, and overheat on the motor spindle - causing the burning smell.

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