Question about Toshiba Satellite P105-S6104 Notebook

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I have doctor antivirus pop ups

I have anoying pop ups that won't go away how do I get rid of them

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Unfortunately, the only way I've found to be completely rid a machine of this is to wipe the hard drive and reload the operating system. This is an advertisement virus and this particular bug leaves several sleepers that lie inactive making it near impossible for any antivirus to find them. Once you get rid of the active virus, one or two, but not all of the sleepers will activate leaving several more hidden and inactive, and what makes it even harder to "get rid of" is that it hides the sleepers in file that your antivirus normally doesn't check on a regular basis, ie... picture files, music, screen savers, etc.. It will also hide them in registry files, so doing a system repair won't work either.

Posted on Jul 07, 2008

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This is known as a non intrusive advertisement trojan, a virus that antivirus companies are now using. These viruses will not do any damage to your machine, but they are very annoying. They are almost impossible to get rid, and here's why. When the virus is activated it places several copies of itself throughout the system. These copies lie dormant, which makes them hard to find, in areas or files that are considered safe by your antivirus, and aren't checked on a regular basis. Then when you get rid of the active virus, one or two more, but not all, will open leaving several more behind. After a few months the number is exponential. There are two ways of making the pop ups stop, but only one to be completely rid of it. 1- buy the product, pay on a monthly basis, and spend entirely too much money for what you're getting, and then have them come back if you cancel or miss a payment. 2- the only sure fire way to get rid of them is to wipe the hard drive, reformat, and install a new operating system. If you do this you will be rid of it, but you cannot back up anything. The virus hides in everything from pictures, music, video, screen savers, to registry files. Anything could be infected and bring the virus into the new system. I realize that this isn't what you want to hear, I've tried everything here at my shop for customers with this problem, and unfortunately, this is the only sure solution.

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