Question about Nintendo Wii Console
Try holding down the eject button for at least 10 seconds after turning on the console. If that doesn't work (or you've already tried that). Try the following steps.
1. Unplug Wii from power outlet.
2. Plug in Wii again.
3. Press power button.
4. Press Eject button for at least 10 seconds.
5. If the disc doesn't eject try holding down the power button for 10 seconds and then the eject button again.
If that fails then either return the console to exchange for a new one or contact Nintendo consumer support. Info follows:
Nintendo Consumer Service Contact Information:
Email webform: http://www.nintendo.com/consumer/webform...
I wouldn't attempt to manually remove the disc (by trying to disassemble your Wii) as it may void your warranty. It could simply be a faulty console in which case Nintendo should replace it within 2 weeks (according to posts I've read). It seems to be a somewhat common problem.
If holding down the eject button doesn't work, there's really not much else you can do. Sometimes unplugging and replugging does the trick.
I've had problems with discs not ejecting and some combination of the steps I wrote above solved the problem.
It is possible that you inserted the disc incorrectly. That would account for the error message "Unable to read the disc" or "Disc could not be read." But it should've ejected on its own.
Before calling Nintendo Service you can also see if their Support site has any solutions. Try the link provided in the source.
Posted on Dec 29, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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