Question about Pen Power WorldCard duet 2

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Worldcard Duet2 software loaded + camera but message says 'hardware not connected'

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  • billd1 Dec 30, 2010

    still cannot load the driver for the camera! says it cannot find the driver or if it finds it , it times out!! Can you help?

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Run again the driver into the computer ..than connect the camera ..If the computer is not recognizing it ..run the add new hardware from the control panel and let the disk inside....when you run the installation ..choose the disk location for the driver ..

Posted on Dec 30, 2010

  • Catalin Turcu
    Catalin Turcu Dec 30, 2010

    If it do not accepts the driver it means that the driver is not for the operation system you have ...for example if you have windows 7 or vista and the driver is only for xp ...
    Another issue may be if it says that windows found the driver is not digitally signed..you have to click continue anyway ..and the driver will install...let me know if this is the issue ..and when asks ..click continue anyway ..and install the driver ...after that it will work ..run until the driver is installed completely and restart ..
    Insert the camera and let it find it ...after that it will be on My computer folder like a removable storage ..

  • Catalin Turcu
    Catalin Turcu Dec 30, 2010

    ftp://ftp.penpower.net/public/Download/WorldCard/WorldCardv62k_EN.exe
    this seams to be the download software that will make it work ..

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