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We have a side by side refrigerator/freezer. a water drip runs down the grille on the freezer side. a small amount. we cannot locate where the water comes from. Can you help?? model #ed20tqxfn00 Al gushrowski

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  • alfreddy Jul 14, 2008

    Could it be humidity since it doesn't happen often?



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If you have ice and water in the freezer door it would appear that the water line going to the water dispensor has a leak. First check where the door hindges at the bottom as this is where the line runs from the water container located in the fresh food compartment to the water dispensor in the freezer door.

Posted on Jul 07, 2008


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How do i remove a drip pan from a kenmore refrigerator

The drip pan collects water when the freezer goes into a defrost cycle. Most times there is very little water and the water evaporates quickly. When there is a problem with the freezer or the water does not evaporate between defrost cycles, the drip pan fills with water. If the front bottom of your refrigerator has a grille, you access the drip pan from the front. If there is no grille, access the drip pan from the rear.

Rear Access

1 Unplug the refrigerator from the wall outlet. Pull the refrigerator away from the wall so that you can access the rear of the refrigerator.

2 Look under the refrigerator with a flashlight and locate the drip pan. Often when people install refrigerators they neglect to pull the packing from around the drip pan. The drip pan may have tape or styrofoam around it.

3 Remove any packing material away from the drip pan and pull the drip pan out from under the refrigerator.

Front Access

4 Pull the grille at the bottom of the refrigerator below the refrigerator door with your fingers. The grille secures to the refrigerator with plastic clips.

5 Remove any debris from the access area and throw the debris in the trash. The coils and fan under the refrigerator attract dust and dirt. Clean out the area with a lint brush if you have one.

6 Pull the drip pan out from under the refrigerator.

Apr 20, 2012 | Kenmore Refrigerators

3 Answers

Water collecting on top shelf of refridgerator

Your defrost drain line in the freezer has stopped up. The defrost water is coming in through the air vent to the fresh food section.
Turn the unit off and use a hair dryer to defrost the drain hole located behind the freezer panel.

Jun 21, 2011 | Kenmore Top Freezer Refrigerator

1 Answer

Frigidaire Gallery FRS24XGCW Regrigerator is not cooling. The freezer side is about the temp of the normal refrigerator side.

Remove the grill along the bottom of your refrigerator. Locate the drip pan, using a flashlight if necessary. The pan should be sitting on a set of black condenser coils.
Remove the pan and wash it. Use a mixture of warm, soapy water and bleach to kill the mold.
Reinstall the pan and the grill.
Locate the coils. They look like thin, black radiators and may be underneath the fridge or attached to the back.
If the coils are on the back, pull the refrigerator away from the wall, then vacuum the dusty coils, using the brush and crevice attachments. Reinstall the refrigerator grill.
If the coils are underneath, pull off the grill and remove the drip pan. Vacuum the dusty coils, using the crevice attachment to get between them. Take care not to damage the delicate coils. Reinstall the refrigerator grill.

Mar 01, 2011 | Frigidaire Refrigerators

1 Answer

The freezer is not cooling.


1. You need to use thermometers. Test the freezer temp for a while. Then the refrigerator compartment for a while.

2. Does the compressor run AND also the evaporator fan run (the later of which is located in the back wall of the freezer compartment)? They should be.

3. Do you see any water down in your drip pan that should be either located under your refrigerator (accessible by removing the grill at the bottom front of the refrigerator, which just snap off and back on), or ontop the compressor at the back? If there is no water at all, based on your symptoms, you could have a case of frozen defrost water at the cup that allows this drainage to go through the cup and then tube, back of the refrigerator and down a tube into the drip pan. Check for ice in and around that cup which is located at the top rear of the refrigerator compartment. If that is clogged, chances are ice has formed, blocking where freezer air gets into the refrigerator compartment at the upper rear of the refrigerator compartment.

If this is what has been going on, what I do is...first unplug the refrigerator...then take food out of the freezer and put it in the kitchen sink basins and blanket or towel over it to keep it froze. I also move out of the refrigerator compartment the food most likely to spoil quick... like the milk, and some other stuff, and to clear away stuff in the area of the defrost drain cup. Then I use a hair dryer to thaw for a bit back at that cup. Then when I can tell that the cup is thawed...then I pry off the flexible rubber or plastic cup and then use a piece of tubing I carry with me, and put the tubing (you can buy this at home centers, hardware stores and auto stores) and jamb it in the defrost drain tube hole and blow and see if you are able to blow out any gook (if your tube is a little ill-fitting you may have to wad a rag or toweling aroudn your inserted tube to get a better seal when you blow). When you know you are able to blow through the line and see evidence of it in the drip pan below, then you can replace the drain cup. You may also be able to do this job from reverse by simply removing the drain tube from below, where it sets in (just above, actually) the drip pan below, and then blow *up* the drain tube. After doing this, knowing the tube and cup are clear...Then place the hairdryer in the freezer compartment...shutting the door on the cord, and let it run inside to defrost the refrigerator. Then the thawing ice from the evaporator coils and maybe around the fan will thaw and run out into the cup and down the tube into the drip pan. Look to see, after you have been defrosting for say 15 minutes, to see if you are getting lots of water to now thaw and drain into the drip pan below. If you see such evidence, then you will know that this was what your trouble was all about.

Hope this help

Jun 22, 2010 | Frigidaire FRS26R4A Side by Side...

1 Answer

Water is filling up on the bottom of the freezer floor...freezes and then partially melts, dripping out onto the floor.

It's to do with the defrost cycle. The appliance will autmatically go into this and normally you would not notice. What has happened is the hole that the defrosted water disapears through is blocked and the water is freezing in ur appliance rather than running away. Have a look at the back of the appliance inside the freezer and look for the hole then pour a little hot water down it to release the block.Sometimes the hole can be hidden behind a panel with small grills on it.

Hope this helps

Mar 20, 2010 | Amana 22.6 cu. ft. Side-By-Side...

1 Answer

Kenmore elite - Water dripping from freezer to refrigerator

Your refrigerator has a defrost drain blockage behind the evaporator in your your freezer compartment. Some models like yours have leak in the turns as the water leaves the freezer. I recommend that you unplug and remove the cover to the evaporator and check the defrost condensate tray below the evaporator. A wet vacuum cleaner and poring a solution with clorox in the drain will help you clean locate the leak and where the blockage may be downline.. I do have the manual on yours and can help you solve this. Some times this is a factory defect and I can help you solve the freezing drain problem. Let me know, Sea Breeze

Jul 01, 2009 | Kenmore 20.6 cu. ft. Top Freezer...

1 Answer

Water leaking from freezer

Check for a blocked defrost drain. Take the panel off at the back of the freezer section and find the small hole at the very bottom center below the cooling coils. Use hot (but not boiling) water and a turkey baster to flush it out until water runs through it. (it will go into the defrost drain pan, where it will evaporate)
This will prevent water from comming out the freezer door and leaking onto your floor and running down your copper pipe to the basement.

May 12, 2009 | Hotpoint HSS25GFP Side by Side...

1 Answer

Water dripping into refrigerator from cooling area

Your defrost drain in the freezer is frozen closed.
Turn the fridge off.
Remove the rear freezer panel.
Remove the visible ice.
Use a hair dryer to thaw the drain hole in the back of the freezer in the center of the drain trough.

Mar 12, 2009 | Refrigerators

1 Answer

Js42sefxda jenn air freezer dripping water from the top vent

Check that the drain tube for the defrosted water is not plugged. Someone on here just the other day had the same exact problem, and that was the problem they had.

Jan 28, 2009 | Jenn-Air JS42SEFXDA Stainless Steel Side...

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