Question about Dell 924 Photo All-In-One Printer

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We replaced both cartridges and the black one is working fine~but the color cartridge will only print in color on the test page...but when I try to print anything else out in color it prints in black and the printer screen shows right cartridge incorrect?! Help! We have loaded and reloaded lots of times with no success.

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You need to buy authentic manufacture ink, not the compatible replacements

Posted on Jan 11, 2011

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1 Answer

Black ink will not print


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sounds like when your in the print page, go to layout to either print in black or in color. i'm sure you've done this already but thought i would mention
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Hello

Have a look at the link below, it should assist you in solving your problem.

Click HERE.

Kind regards
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