Question about HP Officejet 6310 All-In-One InkJet Printer
Have gone through all the steps offered by HP to clear my paper jam (looked in all places to clear, removed & replaced print cartridges, partial reset using 3 & #, and plugged printer into wall outlet) ... but there is no paper jammed in the machine. The printer refuses to believe me. I have had this printer for two years and it has worked fine ... until this paper jam. Can any one help me?
I have the same issue but with thicker papers only. when i use regular A4 paper no error or jam occurs...but when use thicker paper of envelope, it jams......
Posted on Jul 13, 2008
There's a couple things that can cause recurring paper jams. Most often, all the pieces of the jammed paper aren't removed. This video shows you where to look to find all the jammed paper. It also offers some other solutions as well. If the solutions in this video don't work, the printer is likely broken.
Posted on Dec 23, 2009
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Posted on Jan 02, 2017
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