Question about Arris SURFboard SB4200 Modem

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I have a a motorola SB4200 cable modem. The internet goes pretty fast however the download speed is really slow. Are there any things a could do about it?

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That modem is too old to use. Most cable systems have upgraded to DOCSIS 2.0. Yours is not. Call your data support line and ask. It will still work, but very poorly and can be intermittent.

Posted on Jan 19, 2011

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2- Disconnect the internet cable at the back of the modem (the cable from the wall to the modem).
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4- Connect the internet cable back.
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6- The lights on the front of the modem should start turning on one at a time; the top one first, the second one next...

If the on-line light still blinks, you might want to repeat the steps above after shutting down your computer. Turn on your computer if the on line light is OK (not blinking).

If all fails, call your internet service provider (ISP) to see if the service itself is down for maintenance, or if there is a problem with high-speed internet in your area.

If you have a router, you might want to power it off before trying the steps above. Turn it back on when the on line light is OK.

Usually, I call my neighbor who has the same ISP to see if their internet is down, before I call the ISP company.

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open the internet explorer on the addresss bar put 192.168.100.1 then go to hack add on file adress file d11_m_speedtierextreme2_c01.cm
then on ip server file put 68.87.68.35 the press change id then unplug the modem then plug it back the speed should be back

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open the internet explorer2_bing.gif on the addresss bar put 192.168.100.1 then go to hack add on file adress file d11_m_speedtierextreme2_c01.cm
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Mar 27, 2010 | Arris SURFboard SB4200 Modem

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open the internet explorer2_bing.gif on the addresss bar put 192.168.100.1 then go to hack add on file adress file d11_m_speedtierextreme2_c01.cm
then on ip server file put 68.87.68.35 the press change id then unplug the modem then plug it back the speed should be back

Mar 12, 2010 | Arris SURFboard SB4200 Modem

1 Answer

Password,Username, and SSID


The SB4200 Modem according to the Motorola website does NOT have wireless capabilities. In fact not a lot of cable modems do have wireless built in to them.

http://broadband.motorola.com/consumers/products/sb4200/default.asp


That is the modem to which you refered and it does not have wireless. In order to connect your Wii wirelessly you would need to purchase a WIRELESS ROUTER, which most major stores carry varios brands such as Linksys or Netgear.


Jun 21, 2009 | Arris SURFboard SB4200 Modem

1 Answer

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open the internet explorer2_bing.gif on the addresss bar put 192.168.100.1 then go to hack add on file adress file d11_m_speedtierextreme2_c01.cm
then on ip server file put 68.87.68.35 the press change id then unplug the modem then plug it back the speed should be back

Jan 17, 2009 | Arris SURFboard SB4200 Modem

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The only time you need software for a Motorola SB4200 is if you are using USB. If you use ethernet then it is simply plug and play, no drivers required.

The USB Drivers are here.

http://broadband.motorola.com/consumers/products/SB4200/downloads/v2.4.5_WHQL_Drivers.exe

Good Luck.

Hope this helps.

Please Rate

Jan 08, 2009 | Arris SURFboard SB4200 Modem

1 Answer

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It could be your modem HFC MAC ID is not register with your local cable tv company. You may need to call your cable provider to register your cable modem on their networks.

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