Question about Hotpoint VBSR3100D Top Load Washer

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Won't drain or spin

When it hits the drain / spin cycle it sounds kinda like a cell phone on vibrate, but more hollow and not steady - more like a bolt bouncing around on top of a running lawnmower. It just sits there vibrating sound. Sometimes it is just silent - nothing. It did work once on perma press cycle. It drained and spun. Wish I would have quit there. Now it is full of water again. Roland Comfort

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  • brokenwash2 Sep 14, 2008

    Same as above


  • Anonymous Sep 23, 2008

    hey I have the same problem washes fine will not drain water after wash just sits there like power has been turned off have to use a garden hose to empty the tub start over fills up again washes fine same as before will not dump water just cuts off

  • Anonymous Oct 01, 2008

    it just wont drain out and spin just sits then runs another wash cycle

  • sborsh99 Nov 23, 2008

    Won't drain or spin!

  • Anonymous Mar 02, 2009

    washer won't spin

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My hot pointtopload will not spin or wash

Posted on Sep 01, 2008

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Hi m3gamma1,

Before the Spin Cycle should start, all water must be drained out of the machine. If it does not start, it could likely mean the Drain pump may be clogged. Please follow my below tip on the fix:

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I am getting a vibrating noise from my washer right before the final spin. Levleling looks good. This happened a couple days ago. We drained out the water and the washer would work again, but would stop at...


It sounds like you could have multiple issues but a possible cause of the vibrating right before the final spin is a broken shock absorber if one or both are gone it will throw off the center of gravity inside the machine and allow it to move freely and at high speed or even low speed this is not good. part number for both shocks is 134560400. If your machine just stops before the spin cycle and only drains, you could have a faulty door switch. the washer will not spin for safety reasons if this is gone. part number for the door lock switch is 131763245. as well the striker that hits this door switch can be broken and sometime pieces will be left inside the mechanism. part number for the striker is 134456640. The last cause of your washer not spinning could be a motor speed control board, if this is faulty, the motor will not receive the proper amperage to send the motor into spin cycle. speed control board part number is 134409904. Hope this helps.

Thanks

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Seriously need help!!!


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Dear customer

Please perform the following checks

This may be a spin problem or a drain problem
Drain:
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  • Check the drain hose for a partial blockage
  • Inspect the water pump
Spin:
  • Test the lid switch
  • Test the timer control
  • Test the centrifugal switch
  • Test the water level switch
  • Inspect the motor coupler
  • Inspect the drive belt (belt drive only)
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  • Test the transmission
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