Question about HP PhotoSmart 7760 InkJet Printer

1 Answer

Print cartridge cradle is stuck. Can't figure out how to fix it.

Posted by Anonymous on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

    Sergeant:

    An expert that has over 500 points.

  • Expert
  • 205 Answers

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I can't seem to install my ink cartridge correctly. Do you have a picture demonstration on how to do this? I continue getting an error message.


Installing the print cartridges Follow the instructions below to install the print cartridges: caution.png CAUTION: Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections. Do not remove the copper strips. They are required electrical contacts.
  1. Remove the print cartridge from its packaging and carefully remove the plastic tape from the copper strip. Figure 2: Removing the plastic tapec00109809.jpg
  2. With the power on, open the printer's top cover. The cradle moves to the center of the printer.
  3. Hold the print cartridge so that the copper strip is on the bottom. Figure 3: Holding the print cartridgec00109811.jpg
  4. Insert the cartridge into the cradle at a slight upward angle until you feel resistance. Figure 4: Inserting the print cartridgec00109813.jpg
  5. Firmly push the cartridge into the cradle. You will hear a snapping sound when the print cartridge is correctly positioned. The print cartridge fits securely in its cradle. Figure 5: Print cartridge in correct positionc00109815.jpg
  6. Close the top cover.
  7. Calibrate the printer for optimum print quality.
    Best of luck!

Sep 06, 2011 | HP Office Equipment & Supplies

2 Answers

Cartridge cradle is stuck


Hi KHphoto, you can see this steps to fix your printer jam,

  1. Disconnect the USB cable.
  2. Press the printer power button to turn off the printer.
  3. Disconnect the power cord from the back of the printer.
  4. Open the top cover of the printer.
  5. Remove the print cartridges from the printer.
  6. Slide the cradle to the right side of the printer.
  7. Locate the clutch on the left side of the printer.
    NOTE: The clutch is a flat, white, plastic component that rests just above the white roller gear wheel. In the HP Photosmart P1000 and P1100 printers, the clutch is black metal. Figure 1: Printer clutch c00020494.jpg
  8. Remove the rear access door from the back of the printer.
  9. Press the clutch firmly towards the back of the printer, while rolling the wheels in the back of the printer upward two full rotations.
  10. Release the clutch and roll the wheels up two more rotations.
  11. Reinstall the rear access door.
  12. Reinstall the print cartridges and secure the latches in place.
  13. Close the top cover and reconnect the power cord.
  14. Turn on the printer.
  15. Print a test page.
original post*
If you are still having problems let me know.

Jan 03, 2008 | HP PhotoSmart 7550 InkJet Printer

1 Answer

My hp d2360 is not working properly and i bought new cartridge but printer wasnt recognize the cartrige..


Please follow the steps below to install the Cartridge:

Install or replace the print cartridges
  1. Turn the printer on. The cartridge cradle will not move if the power is not on.
  2. Open the printer cover. Figure 1: Printer cover openc00658567.gif
  3. Wait until the print cartridge cradle moves to the center of the printer and is idle and quiet.
  4. If you are replacing a print cartridge, press down on the print cartridge to be replaced, and then slide it out of the print cartridge cradle. If you are installing print cartridges for the first time, go to the next step.
    NOTE: HP recommends using a print cartridge protector to store an opened print cartridge for later use. Figure 2: Print cartridge being inserted into a print cartridge protectorc00658568.gif
  5. Remove the new print cartridge from its packaging and carefully remove the plastic tape. Hold the print cartridge so that the copper strips are on the bottom and facing toward the printer. Figure 3: Removing the protective tapec00658569.gif
    CAUTION: Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections. Do not remove the copper strips. They are required electrical contacts. Figure 4: Print cartridge facing upc00658570.gif 1 - Ink nozzles 2 - Copper contacts
  6. Slide the print cartridge at a slight upward angle into the cradle until the cartridge snaps into place. Figure 5: Installing the print cartridgec00658571.gif
  7. Repeat steps 3-4 for the remaining print cartridge.
  8. Close the printer cover. The printer automatically prints a calibration page.

Mar 07, 2011 | HP Deskjet D2360 InkJet Printer

1 Answer

How do you open for ink replacement?


Removing an empty print cartridges Follow the steps below to remove an empty print cartridge:
  1. Press the Access Cartridge button on the control panel. The cartridge carrier moves to the remove/install position. Figure 1: HP Fax 1040/1050 control panelc00253378.gif 1 - Access Cartridge button
  2. Open the control panel and cartridge compartment cover (it will click and remain open). Figure 2: Opening the control panel and the compartment coverc00253379.gif 1 - Control panel 2 - Cartridge compartment cover
  3. Pull the cartridge toward you until it releases from the print cartridge cradle and then remove it. Figure 3: Removing an empty print cartridgec00253380.gif 1 - Pull cartridge towards you 2 - Remove cartridge from print cartridge cradle
Installing a new print cartridge Follow the steps below to install a print cartridge.
  1. Remove the new print cartridge from its packaging and, being careful to touch only the black plastic, gently remove the plastic tape using the pull tab. CAUTION: Do not touch the copper-colored contacts or ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections. Figure 4: HP 20 print cartridgec00259017.gif
  2. With the cartridge compartment cover open, insert the print cartridge into the print cartridge cradle with the contacts facing into the unit. When the cartridge is seated in the print cartridge cradle, push the top of the cartridge towards the back of the unit until the print cartridge clicks into place. Figure 5: Inserting a new print cartridgec00253382.gif 1 - Insert the print cartridge into the print cartridge cradle 2 - Push the top of the cartridge until it clicks into place NOTE: If the cartridge moves loosely in the carrier, it has not clicked into place. Repeat this step.
  3. Close the cartridge compartment cover and control panel.
  4. Press the Start/Enter button.
  5. On the keypad, press 1 if the replacement print cartridge is new or 2 if the replacement print cartridge is old. NOTE: When you put in a new cartridge, you must choose 1: New .When you put in a used cartridge, choose 2: Used . This helps you to check the correct amount of ink you have left.
for more information follow the link:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00253364&tmp_task=useCategory&lc=en&dlc=en&cc=ca&lang=en&product=425911

Jun 18, 2010 | HP 1040 Plain Paper Inkjet Fax

1 Answer

Print cartridge cradle is stuck error message


The cartridges & container must be removed and reinstalled.

Apr 03, 2009 | HP PhotoSmart 7760 InkJet Printer

1 Answer

I need step by step instructions as far as how to change cartridges in hp deskjet 5440 printer


[This is from HP.com]

Introduction This document explains the basics of installing or replacing the print cartridges. It is for a 5940 which is the same printer design, yours may look a bit different but I copied this from HP at the section for your printer so follow the instructions and you should be okay.
Insert the print cartridges
NOTE: The printer shown below is the HP Deskjet 5940 series printer. Your printer might look slightly different.
  1. Turn the printer on. The cartridge cradle will not move if the power is not on.
  2. Open the printer cover. Figure 1: Open the cover c00393707.gif
  3. Wait until the print cartridge cradle moves to the right side of the printer and is idle and quiet.
  4. If you are replacing a print cartridge, press down on the print cartridge to be replaced, and then slide it out of the print cartridge cradle. If you are installing print cartridges for the first time, go to the next step.
  5. Remove the new print cartridge from its packaging and carefully remove the plastic tape. Hold the print cartridge so that the copper strips are on the bottom and facing toward the printer. Figure 2: Remove tape c00393708.gif 1 - Protective tape CAUTION: Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections. Do not remove the copper strips. They are required electrical contacts.
  6. Slide the print cartridge at a slight upward angle into the cradle until the cartridge snaps into place. Figure 3: Install the print cartridge c00393709.gif
  7. Repeat steps 3-4 for the remaining print cartridge.
  8. Close the printer cover. The printer automatically prints a calibration page.
Original Page here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00411520&lc=en&dlc=en&cc=us&product=445441&os=228&rule=27868&lang=en

Regards,
Worldvet

Dec 01, 2008 | HP Deskjet 5440 InkJet Photo Printer

1 Answer

Print cartridge cradle is stuck


My printer keeps telling me my print cartridge is stuck how do i fix this

Nov 17, 2008 | HP Photosmart 8250 InkJet Printer

1 Answer

Print cartridge cradle is stuck


solution for...

" CARTRIDGE SEVICE STATION IS STUCK " with a blinking red light...

it's a bit difficult...just fixed it today....

first of all...u have to be sure that your service station is clear from any other old ink that maybe dried....that stuck the movement of the service station...

if it doesn't work again...folow the next step...

1. u have to pull out the service station... ( the difficult one ..!!! )
2. under the service station, there is a small motor....just find a new one and change it..

it works...

.....i found this new motor in an old hp printer's service station that i have...

thank u


Jul 04, 2008 | HP PhotoSmart 7760 InkJet Printer

2 Answers

Print cartridge cradle stuck there was a paper jam. That was cleared, but now it says the cradle is stuck and the paper does not feed please help print cartridge cradle will not move


Hi, I have a HP Photosmart 8050. Runs good till Now. 1, ONE Sheet of paper Jamed. THe RED Light Keeps Blinking Like crazzzy. I unhooked it to re-boot. It says Print Cartridge Cradle is stuck. Clear Jam & press OK. Iv'e L@@KED 4 anything. Nothing in way. I took the ONE sheet out. Still Nothing. It's Like my X-wife. 1 item wrong and a Bunch of ****. New Ink. Got Milk. Oh wrong Commercial. Got Fix. Retired Handi-capped sanior, Ron

Mar 17, 2008 | HP Photosmart 2575 All-In-One Printer,...

2 Answers

Cartridge cradle is stuck


I have had this problem with my 7550 for a while now and I finally found this on the HP website and it seems to have fixed my problem, I also replaced all of the cartridges:

Issue While printing from an HP Photosmart printer, the printer screen displays Print cartridge cradle is stuck / clear jam and then press OK . The printer may also make grinding sounds. This can occur after a paper jam when another printer part blocks the cradle. Solution Follow these instructions to adjust the clutch on the printer.
  1. Disconnect the USB cable.
  2. Press the printer power button to turn off the printer.
  3. Disconnect the power cord from the back of the printer.
  4. Open the top cover of the printer.
  5. Remove the print cartridges from the printer.
  6. Slide the cradle to the right side of the printer.
  7. Locate the clutch on the left side of the printer.
    NOTE: The clutch is a flat, white, plastic component that rests just above the white roller gear wheel. In the HP Photosmart P1000 and P1100 printers, the clutch is black metal. Figure 1: Printer clutch c00020494.jpg
  8. Remove the rear access door from the back of the printer.
  9. Press the clutch firmly towards the back of the printer, while rolling the wheels in the back of the printer upward two full rotations.
  10. Release the clutch and roll the wheels up two more rotations.
  11. Reinstall the rear access door.
  12. Reinstall the print cartridges and secure the latches in place.
  13. Close the top cover and reconnect the power cord.
  14. Turn on the printer.
  15. Print a test page.

Nov 27, 2007 | HP PhotoSmart 7550 InkJet Printer

Not finding what you are looking for?
HP PhotoSmart 7760 InkJet Printer Logo

220 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...