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I have canon m270 printer and its black ink is empty. I want to use its scanning features but it isn't responding and the program "mp navigator Ex" is giving me (the printer is under use or there is an error code : 2,140,2) when i try to scan using it. The printer it self does not respond to any button i push.and the "black" LED is blinking. its screen is blinking 1,3,6. In general i know i can't print but the scanner is not working too!!is there a way to use the scanner in that condition??

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How do i scan onto my computer from my canon mp490


First install the Canon full feature software (MP Navigator EX for Windows) for your OS. If Canon doesn't have a version for your OS, you can only scan by launching software on your computer. See http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_series/pixma_mp490#DriversAndSoftware for the latest software and drivers. Make sure that the monitor feature runs at boot up (and isn't closed).

Next launch the software on your computer and use it to scan something. Under Preferences in the General tab, select the software that should acquire the scan and the folder in which you want the files stored. (In Windows, the ScanGear MP program should launch as well.) Adjust the resolution as needed. Make a note of the settings that work well for that type of scan.

Now, if you are using a USB connection to your computer, you need to set the Navigator to respond to the buttons on the all-in-one. This is under Preferences and the Scanner Button Settings tab. You need Auto > Save to PC.

If you have the all-in-one connected to your network, you must scan from the computer. (There is no way for the software to monitor button presses across the network.)

I hope this helps.

Cindy Wells

Jul 23, 2014 | Canon MP490 InkJet Printer

1 Answer

When i try to scan picture on the Canon Pixma MG6150, i get a message saying "set the PC to start scanning". i dont know what that means


You need to install and set up the Canon MP Navigator EX (if available for your OS) in order for the computer to "hear" and launch the scan program. This only works for USB connected printers; a bad USB cable could break the feature. Try a different cable (no longer than 6' long) and a direct connection if you are using a USB hub. The software doesn't correctly respond to the buttons when the MG6150 is a networked printer. http://www.canon-europe.com/Support/Consumer_Products/products/Fax__Multifunctionals/InkJet/PIXMA_MG_series/PIXMA_MG6150.aspx?type=download&page=1 lists all of the software available. Use the drop-down menus to limit the list. I found it at the bottom of the second page of files for Vista drivers and software in English.

Next launch the Navigator program and manually start a scan. Then use that scan to give you the defaults for future scans. To launch scans from the scan to computer button on the scanner. Go to Preferences and the Scanner Button Settings Tab. Set an Event as Save to PC and then Scan Type to Auto Scan. Set additional settings based on the manual scan.
If you are using the all-in-one as a networked printer, you can scan manually by launching the software from the computer or scan to a memory card or USB drive from the control panel on the printer. See the Canon support page (Scan to memory card or USB drive) for details. Start here: http://www.canon-europe.com/Support/Consumer_Products/products/Fax__Multifunctionals/InkJet/PIXMA_MG_series/PIXMA_MG6150.aspx?faqtcmuri=tcm:13-776471&page=1&type=faq .
If the MP Navigator isn't available for your OS, try Windows Fax and Scan for Windows 7 and 8. Look for a similar program on the Mac or Unix systems. Then you will need to do the manual scan as above.

I hope this helps.

Cindy Wells

Jun 18, 2013 | Office Equipment & Supplies

1 Answer

Mp495 scan without cartridge


It's a funny thing but, after trying everything above, I just pressed the SCAN button on the printer, instead of trying to do it from a program in the computer. It scanned the document and launched MP Navigator!

Jun 29, 2012 | Canon PIXMA MP495 InkJet Printer

1 Answer

How do I scan on Canon MP210 Printer


hi,
  • Turn off the printer.
  • Install the software that came with the printer.The MP navigator EX program.
  • Open this program[navigator EX program].
  • Turn on the printer.
  • Insert the documents you want to scan into the document feeder.
  • Press scan on the printer.
  • The documents will scan into the navigator program.
Thanks!

Sep 25, 2011 | Canon PIXMA MP210 InkJet Printer

1 Answer

I havea mx310 but have lost the manual - how do i set up to scan photos?


You can download your manual from this site:

http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mx_series/pixma_mx310#BrochuresAndManuals

Solution: Setting scan methods for the button (Windows) - MX310

Scanning using the Operation Panel

You can scan documents using the operation panel.
Important

bullet.gifDo not disconnect or connect the USB cable while the machine is in use.

bullet.gifIn Windows XP, the program selection dialog box may open when you press the Color Start or Black Start button on the machine for the first time. In that case, select MP Navigator EX, then select Always use this program for this action and click 'OK'. From the next time, MP Navigator EX will start automatically regardless of the selected scan mode.


arrow.gifSelecting a Response to Commands from the Operation Panel


1. Place the document face-down on the platen.



2. Press the Scan button on the machine.


The machine enters Scan Mode.



3. Press the Color Start or Black Start button on the machine.



MP Navigator EX starts on the connected computer. Scan documents on the platen or ADF (Auto Document Feeder) using MP Navigator EX.

Trust this is helpful.

Dec 14, 2010 | Canon PIXMA MX310 All-In-One Printer

1 Answer

I can not find the mp navigator function to enable scanning -- how do I open this function?


Rather than launch into an exhaustive reply, I believe it would be best to view your solution directly at Canon support. You must be willing to:

Type in the following question: "How do I use the MP Navigator program to scan"
Click the <Search> button
Review the support document

Use Canon MP Navigator to Scan

Dec 20, 2009 | Canon PIXMA MP160 All-In-One Printer

4 Answers

Can i still scan photos if my ink is empty


YES, it will scan without the printer cartridges. I picked up a Canon MP160 for free at a yard sale this morning. It didn't come with either ink cartridge. When I powered it up, both the cartridge lights came on but it didn't display any error codes. I installed the Mac OS X scanner driver, and MP Navigator. I then used it to scan a 99-page text document into a PDF file. I have not installed the Mac OS X printer driver for it.

Oct 08, 2009 | Canon PIXMA MP160 All-In-One InkJet...

2 Answers

Won't scan


Yes it does affect the scanner, the canon machine won't scan or fax when any inks are empty.

Oct 06, 2009 | Canon PIXMA MP210 Photo All-In-One Printer

1 Answer

Can't scan from Pixma MP830


I have the same printer...there is a program in Canon Utilities called MP Navigator 2.2 (should have downloaded from the software). Open it from Start, All Programs, Canon Utilities, MP Navigator. (if you right click, you can create a shortcut on your Desktop which is convenient) Don't know how savvy you are, but I was able to figure it out and discovered that you can even scan documents, save them as a PDF file and send them through email.

May 24, 2009 | Canon PIXMA MP830 All-In-One InkJet...

5 Answers

My Canon MP510 scanner won't scan - the printer works fine, but I can't get it to scan. It used to work just fine.


Try using your scanner from your computer, I'm using windows XP and when i go to My Computer and the printer is connected i see a section that says Scanner and Cameras, your printer should be there, click on it and follow the easy step to scan a document.

Nov 28, 2008 | Office Equipment & Supplies

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