Question about Dell Wireless Keyboard Optical Mouse w0147

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Dell wireless mouse M787C has stopped working. The wireless keyboard still works. This is a brand new replaced wireless mouse--same problem with old wireless mouse. Any suggestions on how to fix this problem?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 125 Answers

SOURCE: Dell Wireless Keyboard stopped responding, please help.

The keyboard should have a button underneath it. Press the button on the usb controller first and then the button on the keyboard. Repeat a few times to see if it connects. If you are still having trouble try another set of batteries as some batteries are not designed for wireless products.

Posted on Aug 15, 2008

cpenzes
  • 1102 Answers

SOURCE: Logitech Wireless CE 0682 Keyboard won't work but mouse does

did this come with software
and you might need to do a uninstall reinstall
if it worked on same pc before it should work now.
if you have a reset button on transmitter try resetting it.

Posted on Jan 20, 2009

yooperbud
  • 8637 Answers

SOURCE: dell wireless keyboard and mouse will not work

Normal 0 Go to Control Panel and click on Sound.
Next click Bluetooth Devices.
Click Add button, lower left corner of the Bluetooth Devices window.
Insure batteries are installed.
Press the Connect Button on the Keyboard (Usually located on the under side of your keyboard) this allows Windows to see the keyboard so you can pair the keyboard to the computer.
On the computer choose My Device Is Set Up and Ready To Be Found.
Click NEXT.
The keyboard should appear in the Add Bluetooth Device Wizard Window.
Select your Keyboard and click Next.
When prompted, select Choose a Passkey For Me and click Next.
Windows will generate and display a Passkey.
Type the Passkey specified on the Bluetooth Keyboard
(do not use the keyboards keypad when typing the passkey)
No charters will appear on the monitor when typed, but if you make a mistake, you can backspace.
You must enter the Passkey within 30 seconds.
If you don’t enter the Passkey within 30 seconds, click Back and click Next again.
Once the Passkey is entered, the Keyboard should be connected to the computer.
Finish and follow any on screen instructiond.

Hope this helps. Bud

Posted on Jan 21, 2009

  • 102 Answers

SOURCE: Need XP driver for Dell Wireless: Keyboard RT7D40, Mouse CEO560

Im gonna say go to dell web site and look for the drivers?

Posted on Feb 09, 2009

wayneard
  • 1901 Answers

SOURCE: wireless keyboard and mouse not working, battery in receiver?

The receiver has no batteries. It runs off of the USB port. Is the red light on under the mouse? Is there a small connect button on the receiver? Push it. How about on the mouse? Keyboard too? Go ahead and post the model number.

Thanks for using Fixya.

Posted on Sep 17, 2009

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Mcyman,
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Hello All, I just received a Dell All in One Computer with the M787c wireless mouse. I installed 2 fresh batteries and noticed after 3-4 minutes one of the batteries was getting warm? I removed that battery and the mouse LED light was still working. SO the M787c mouse was working as it should with only ONE Battery!
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I make oresumption that you have depressed the connection button under the keyboard to reset it?

If still a problem go to device manager and delete the wireeless keyboard so it can be discovered again.

Please rate my help++++Thanks for using FIXYA

Nov 17, 2009 | Dell Wireless Keyboard Optical Mouse w0147

1 Answer

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Not wanting to patronize but asking the dumb questions first: have you pressed the green buttoin on the base of the keyboard AND the one on the receiver? Are your drivers up to date?

Nov 08, 2008 | Dell Wireless Keyboard Optical Mouse w0147

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I had this problem, but only when my batteries were dead. Check the contacts on the batteries to make sure they're working. Are all the buttons failing too? It might be a broken microswitch (or whatever they use these days). It sounds like you're looking at a new mouse if it's not contacts. Unless someone else on this forum has different ideas.

Nov 04, 2008 | Dell Wireless Keyboard Optical Mouse w0147

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1 Answer

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Your keyboard and mouse maybe using a power saving setting try re-establishing the connection between the keyboard, mouse and the computer. If this helps I'd would really appreciate a FixYa! rating if not please don't hesitate to contact me and I will assist you furthur. Have A Good Day!

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