Question about Hitachi Televison & Video
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Posted on Jan 02, 2017
SOURCE: Hitachi 50v500 blueing problem
I am not expert but before you go to a lot of trouble, read all of the post on the infamous "red cloud", "red blob" and "blue streaking". In evey case, it appeared that the light engine was the problem. We just had our light engine replaced and the TV looks perfect. We dealt only with Hitachis Customer Relations Department 800-654-7013. You will have to have a certified tech come out and diagnos the problem. Hitachi will then call and verify, with the dealer, that the problem is a defective light engine and will send out a brand new one.
We were told the part cost around $1500 (Hitachi covers that) however, they will ask you to pay for the install. Our install cost $400. Worth is to us as we paid $3600 for this set 3+ years ago and we have loved this TV. When you first call Hitchi, they will act like they've never heard of this problem but they will give you names of certified techs in your area. Once the tech confirms that it's the light engine, Hitachi will own up to the problem and send out the part.
You really should only deal with Customer Relations ( I listed their 800 number above as you will be chasing your tail so to speak with their regular customer service department. Good Luck!
Posted on Nov 25, 2007
SOURCE: blue haze on hitachi 51" tv
Ya so i bought the same tv and have the same blue haze, it is going to cost me over 1000.00 to fix what a waste of over 2000.00 that i paid for it and it doesnt even last 21/2 years!!!
Posted on May 29, 2008
This one is easy. WHen this happened to me, I simply called GE extended warranty service up and bought an extended warranty. I waited 30 days and called them up with my problem. A repair man showed up a few days later with the 1200 dollar light engine and installed it and left. Then I called GE up and cancelled the warranty. Total cost?: 48 bucks
Posted on Aug 01, 2009
you need to chang screen or buy new tv ,cause that is not fixable its killed pixels.please leave comment,vote,note.thankyou
Posted on Sep 13, 2009
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