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Please follow the steps:
1. Press MENU
2. To select "ANSWERING SYSTEM MENU?", press SELECT
3. Scroll to "GREETINGS?" and press SELECT
4. Scroll to type of desired message and press SELECT
5. Scroll to "RECORD GREETING?", and press SELECT
6. Record a message or greeting through the base speakerphone or base station handset.
7. Press SELECT to play back greeting/ message.
NOTE: To avoid background noise, record message through the corded handset.
I have the same phone system, and *think* you may be able to fix the problem by adjusting the amount of rings before answer on each unit. This assumes there is an auto answer system engaged. Hope that helps some.
You can adjust the volume and pitch of the ringing by pushing Menu, scroll forward to Desk Station Settings, push Select, scroll to Ringer Volume and you can adjust the ringer volume, and in that same area adjust the pitch. So you might want to make line 2 ring lower, and with a different pitch so it is not distracting, but still notifies you of an incoming call that is not line 1. The same goes for the handset.
The power supply for the 8825 base is to be 13 volts AC, rated at 850 milliamps or higher. You can go anywhere from 13 up to 15 volts without hurting the unit, and a higher current rating is even better. We actually make them ourselves through bulk purchases of varieties of power supplys. Your next delimma will be the plug size, it is a pretty common size, most universal adapters will have the right size of the outer and inner connections.
If your system was working fine, and it all of a sudden started doing this, it sounds like your base has taken a surge of some kind. Your base needs replacing. You can try re-registering the handsets, but from my experience the problem is fatal. Now if this is a new installation and the handsets never work yet on the base, you just need to register them. You can download the manuals or get tech tips at Siemens website, gigaset FAQ pages.