Question about Sony BDP-S300 Blu-Ray Disc Player

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My Sony Blue Ray has been updated with the lastest firmware yet I still get UNKNOWN or No disc when I load ANY disc.It will eventually work if I eject and reload several times.Help??

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If you can play standard dvd movies without a problem, then you are looking at a laser pickup assembly issue. The blue ray disc require more precision to provide the higher resolution when it is demanded, this is an early indicator of impending failure in the assembly. However there is a small chance that cleaning the laser pickup lens may solve the problem but unlikely.

Posted on Dec 29, 2010

Testimonial: "Thanks for the quick response, I will see if cleaning helps first. Greg,Texas"

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Blue ray dvd does not play blue ray movies. It will play regular dvd


In most cases, the issue might be with the Java contents on the new Blu-ray discs is making this issues. The Blu-ray technology is developing everyday and adding more and more features to the existing technology. Hence it is required to make the Blu-ray Player up-to-date by installing the latest firmware update available from the manufacturer (who ever it is). Going ahead with the first step, please install the latest firmware update available for the Blu-ray Player.

Please click the following link to get the latest firmware update available for your Blu-ray Player:


You can enter the model # of your Blu-ray Player to download the firmware update for your player.



http://esupport.sony.com/US/perl/select-system.pl?DIRECTOR=DRIVER






You can review the "Important Notes" and "Firmware Update Instructions" on the page to get the instructions to install the firmware update.


If the issue persists after installing the firmware update, the would have been with the disc. Check the disc with another player, try different discs with same player.


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It sounds like your player needs a new firmware update; not to worry this is easy and keeps your player up to date with changing software technology for blu-ray discs.

Go to http://esupport.sony.com/US/perl/swu-download.pl?upd_id=6154&os_id=99&mdl=BDPS550

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If however you do not have the ability to make this disc, navigate that same page for simple instructions on how to get a disc for free from Sony that has your update on it already. They ship to you pretty quickly and for free as well.

There are also software updates as well but probably do not pertain your problem but could be needed in the future. Here is the user manual.

Check page 54. http://www.docs.sony.com/release/BDPS550_US.pdf

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I had same problem. Solved by updating firmware:
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