Question about Televison & Video

2 Answers

Unable to get any sound from 13" Tinkerbell TV F1310A TVD. Tried multiple inputs and also tried the headphone jack, no sound at all.

Posted by on

  • 4 more comments 
  • Elio Dec 30, 2010

    Thank you Az,



    I am able to increase the volume on the TV to 100 (the max value the TV will allow) and I hear static when there should be sound.



    Ive also unplugged the TV for a few minutes (for the third time) and again tried multiple inputs. Its a brand new TV, never used, right out of the box.



    Standing by for your advice!



    Regards,



    Elio

  • Elio Dec 30, 2010

    Thank you both for your assistance!



    I will do as suggested and bring it back and swap it out for another new TV. Much appreciated for the advice, I will not open it up! Will leave it alone for once and swap it out.



    Happy New Year!

  • Elio Dec 30, 2010

    Thank you Az very much,

    Am taking your advice and will bring it back for a new replacement. As much as Id like to open it up and try and fix it, I'll follow your lead to not touch it.

    Take care and happy New Year!

  • Elio Dec 30, 2010

    Solution was very helpful. My support expert responded quickly and very profesionally.

  • Elio Dec 30, 2010

    Solution was very helpful. My support expert responded quickly and very profesionally.

  • Elio Dec 30, 2010

    Yes, thank you. I just accepted your solution and left positive feedback.

    Best regards

×

Ad

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 11,800 Answers

You must do a simple test to determine the origin of the problem: put the volume to the maximum and listen to the speakers.
If you can't raise the volume or it appears muted whatever keys you pres then the control processor of the tv is damaged. Since you will have to replace the entire mainboard to fix it and that would cost more than a new tv it means that the tv is dead , replace it.
If you can raise the volume but nothing gets heard then the audio amplifier chip from inside the pc has failed and must be replaced. This is a relatively complicated job for a repair shop - it will cost you roughly $100.
If you can raise the volume and a buzzing sound is heard it means that the AV switcher chip (its Audio part more precisely) has failed and you will have to replace it at a cost of about $120.

Posted on Dec 29, 2010

  • Azrael SRL Dec 30, 2010

    If you hear the static and the volume is active in means that the problem is in the AV switcher circuit - the circuit that manages what source of AV signal is used: the internal tuner or one of the external inputs - hardware (actual part) not software (setting) fault. Since this is a brand new tv you must return it - do not attempt to fix it yourself or you'll void the warranty.

  • Azrael SRL Dec 30, 2010

    In that case would you select my reply as the one that answered your Question?

×

Ad
  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 6,993 Answers

Hello,

I believe the TV is under warranty and even if it isn't, i would suggest you return the TV and replace it another. This time, test the TV before leaving the store.

I believe the TV is having a factory problem. It seems as if the sound IC/card of the TV is defective and that's why there is no sound coming out of the TV. You have done well by testing the headphone. As long as sound does not come out from the headphone jack, it means the problem is from the internal part of the TV and the sound IC is the right area to suspect.

If you open the TV's back cover, you warranty will be void and they won't receive the TV back from you. So take the TV back like that.

It doesn't pay if you have to spend extra cash fixing this TV which is suppose to be brand new.

Compliments of the Season!

Posted on Dec 30, 2010

  • Walesarumi
    Walesarumi Dec 30, 2010

    You are welcome! Happy new year to you too

  • Walesarumi
    Walesarumi Dec 30, 2010

    Okay

×

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

No sound from internal speakers after using headphones


The headphone jack has a switch in it to disable the speakers when the headphones are plugged in. This switch has stopped functionong. Look in the jack eith a magnafying glass to see if there may be lint or some other object holding the switch open when the headphones are not plugged in. Otherwise it's time to replace the jack.

Apr 19, 2014 | HP (153147-001) Sound Card

1 Answer

Sharp aquos audio input jack not working


That 3.5 jack only works when the TV input is selected for PC. Try an HDMI or Hi def cable connection to the TV

Dec 14, 2013 | Sharp Aquos Televison & Video

1 Answer

Headphone jack not working


Hi,

I find that there is a problem with your headphone speaker.
Try with some other headphone, even if it is not working, then you need to take it to the service center.



Cheers,
Mr.Maduraikaran.

Jan 10, 2012 | Acer Computers & Internet

1 Answer

Input jack on my hp541 kicker headphone's sound comes and goes. I have tried multiple cables, If I wiggle the cable around it works in one speaker sometimes both.


Hi hotrodjayrod,

If the symptoms remain the same after trying another headset, this kind of fault is caused by bad solder joints in the earphone jack itself of your unit. This is due to frequent inserting and pulling the headset plug. To resolve the issue, the earphone jack must be re-soldered. You have to open the back cover of your player and using a pointed soldering iron, re-solder the joints.

Hope I helped you.
Have a nice day!
Thanks for using Fixya.

Aug 20, 2011 | Kicker HP541 Headphones

1 Answer

Hello, I have a Sony STR-D85 surround sound system. I need to connect my phone to the system so that my phone's music plays through my surround sound speakers. The front of the console has a headphone...


Headphone jack is an output not input jack. Your going to need a cord to go from your headphone jack(output) of your phone to audio input on your receiver. The cord has a mini stereo plug to the phone and RCA plugs of left and right to your receiver auxiliary input. Good luck..

Jul 15, 2011 | Sony STR-DE485 Receiver

1 Answer

The vizio e322vl headphone jack is not documented by Visio. There is an "Audio" spot next to "RGB PC" and I tried various jack sizes b none works. If you have a soulution, can you...


that audio jack is input only it is stereo jack to connect from the comptuer to the tv when using the RGB input. most headphone jacks if they are there would be on the side of flat panel tvs. otherwise the audio output may be digital(optical) or normal rca (red and white) that you can hookup to the headphone system.

Dec 23, 2010 | Vizio E322VL 32 in. LCD TV

1 Answer

To play laptop thru samsung tv I am attempting to play laptop movie thru tv. I have tried the rca y cable with 3.5 mm plug from headphones of laptop to red and white audio in on the samsung tv., no sound....


So you are connecting the laptop to the TV using VGA port of the TV, right? To get sound in the PC input mode, you need to use the PC audio input jack (green jack, mini 3.5mm jack) not the RED and White RCA audio input, they are for Composite Video AV inputs. That is how I have my laptop and TV setup to watch Netflix.
http://www.fixya.com/support/r5093881-lcd_flat_panel_tv_troubleshooting_guide
http://s807.photobucket.com/home/budm/allalbums

Jun 16, 2010 | Samsung LN52A850 52 in. LCD HDTV

1 Answer

No sound with new Vizio 22" LCD TV being used as monitor


you have to hook up the 1/4 headphone jack plug to the TV, from the computer. an Y audio cable with RCA plug (male) with headphone 1/4 male plug. hook the headphone jack to the green hole of the computer(sound out) to the audio input of the TV better yet to a stereo AUX port. also make sure the mute button hasnt been pressed.

Jun 03, 2008 | Dell Dimension 4600 PC Desktop

8 Answers

H/p input on


I had a similar problem and solved it by simply blowing in the headphone jack (h/p input).

Dec 20, 2007 | Denon AVR-1907 Receiver

1 Answer

Audio output jacks


If I remember this tv correctly, check under the audio setting in the menu, most tv's including this on have variable output for the audio o/p. meaning the the o/p vol. is adjusted as the tv speaker vol. changes. some tv's will put out a fixed audio o/p to the rca jacks, but will only do this when the speakers are shut off in the menu (not muted, but off). I have run into this problem many times & have yet to find a better solution to getting a steady sound sound out of the o/p jacks.

Sep 03, 2006 | RCA F36689 36" TV

Not finding what you are looking for?
Televison & Video Logo

Related Topics:

62 people viewed this question

Ask a Question

Usually answered in minutes!

Top Televison & Video Experts

The Knight
The Knight

Level 3 Expert

74383 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Electro Med Services...
Electro Med Services...

Level 3 Expert

6694 Answers

Are you a Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...