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My Schwinn 220 recumbent exercise bike has to much tension. We set it at 1 and it is still hard to pedel. I just had knee surgery and need it for movement at this time. Later I will want to put tension on but not now. The only way I can use it is to pedel backward. Help I love the machine and would like to use it.

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I had the same problem after having JUST put my bike together. Apparently what happens is some shifting with the magnetic arm inside the machine. This is a known issue with the Schwinn 220. (mine is a 2012 model) What you will have to do is open up the machine and reset the arm (looks like a pin with a knob top that is located on a wheel) onto the hook. (a flat, square hook) I asked the customer service rep if there was a site that I could link to for details but they do not have any. They were quick to answer the phones and knew exactly what I needed to do. They sent me pdf files and a couple pictures of what I was looking for to my email. I'm now on my way to enjoying my bike.

I'm glad if I can help ANYBODY out there with this problem. Doing a troubleshooting search online and coming up with mostly reviews was quite disheartening. If you are unsure about how to go about doing this, I do recommend contacting them at 1-800-605-3369 and asking them to send you a file with instructions and pictures. It was really simple and highly appreciated. Good luck!

Posted on Apr 11, 2012

  • Gene Sep 16, 2012

    I am having exactly the problem you describe. If you have the pdf files and pictures, could you send them to me? Thank you.

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I would call my dealer, who sold you the bike. Without being able to see the problem, I don't know if anyone can help you. I am a dealer and am in the Buffalo, NY area and we are more than happy to service what we sell and if we can do it under warranty, we do. Remember, none of the companies(Schwinn, included) pay your dealer for warranty labor, but they will supply a warranty part. So, if you are charged a labor charge, don't be mad at the dealer if he charges for labor. But, most will not charge for an estimate.

Posted on Dec 29, 2010

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