Question about Lexmark X5150 All-In-One InkJet Printer

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Hardware error 0502 message on LCD display panel

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After months of use, your printer might get the habit of stopping in the middle of a page and showing "Hardware Error 0502" on the LCD display. If you leave the printer alone for a while, it might start printing again. Then again, it might not. Pretty annoying.

The Lexmark support site will let you power off, remove the power cord for 30 seconds, take out the cartridges and fiddle with some encoder strip. This whole procedure might take you up to 30 minutes and it will not help (been there, done that).

On the All-In-One printer seems to be a coating on the metal rod that the cartridges travel on. Just wipe this rod with a kleenex and the problem seems to go away. Somehow it presents a drag on the cartridges and causes an error.

Clean that with a paper towel. The towel will be black from ink residue, but you will be able to print again.

Posted on Feb 15, 2011

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1 Answer

Error is Cartridge stall, hardware error 0502. Help?


Check this article on how to resolve a Hardware Error 0502 on LCD Display: http://bit.ly/UVCOPu


If it doesn't help, you would need to purchase a new printer.

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Refer to this article from the Lexmark website on Error 0502 on the Lexmark X6150/X6170 Printer LCD Display. If error continues even after following the steps, contact Lexmark technical support for additional assistance. Thanks.

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Receiving message Error 0502


hello

this should help

Lexmark printers with "Hardware Error 0502? Published on February 11, 2006 in hardware. 252 Comments Tags: 0502, error, fix, hardware, lexmark, printer. Good tip for the Lexmark All-in-one inkjet printer owners (mine is the X6170):
98393867_e286ea59ca_t.jpgAfter some months of use, your printer might get the habit of stopping in the middle of a page and showing "Hardware Error 0502" on the LCD display. If you leave the printer alone for a while, it might start printing again. Then again, it might not. Pretty annoying.
The Lexmark support site will let you power off, remove the power cord for 30 seconds (!!), take out the cartridges and fiddle with some encoder strip. This whole procedure might take you up to 30 minutes and it will not help (been there, done that).
The real answer is given by a person called 'clem':
98393885_c4f82c99a9_m.jpgHardware Error: 0502.
On the multi function machine seems to be a coating on the metal rod that the cartridges travel on. Just wipe this rod with a kleenex and the problem seems to go away. Somehow it presents a drag on the cartridges and causes an error.
Clem
(from fixyourownprinter.com)
This works! Clean the ****** with a paper towel (another page talks about re-lubricating the thing, but that was not necessary in my case). The towel will be black (ink residu, presumably), but there you go printing to your heart's desire again

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1 Answer

Hardware error 0502?


Error 0502 can either be caused by a faulty cartridge or the encoder strip. Here's an article on Error 0502 on the Lexmark X6150/X6170 Printer LCD Display. Just click on this link: http://bit.ly/b6uHJp. This should guide you on what to do when having this error. If error continues after following all the steps, don't hesitate to contact Lexmark technical support to further investigate the problem. Thank you for choosing Lexmark.

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1 Answer

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The 0502 error can have any of four possible causes:
- A faulty black/photo cartridge
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- The encoder strip being out of position
.... most of the time, it's the encoder strip that is giving the problem..
goto
http://support.lexmark.com/index?userlocale=EN_US&locale=EN&page=content&segment=SUPPORT&productCode=LEXMARK_X5150&id=HO2707

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MY Lexmark X5150 All-In-One InkJet Printer displays the message: HARDWARE ERROR 0502


Unfortunately this appears to be a hardware failure and the printer is out of warranty. It is likely that the parts, repair and replacement fees would be more expensive than the actual cost of a new printer at this point.

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Hardware Error 0502 displaying on the LCD of my Lexmark X5150


The 0502 error can have any of four possible causes:

- A faulty black/photo cartridge
- A faulty color photo cartridge
- A dirty encoder strip
- The encoder strip being out of position

There is a very good walkthrough on resolving these issues:

http://support.lexmark.com/cgi-perl/knowledgebase.cgi?ccs=229:1:0:133:0:0&framed=&docid=ENUS22800&relevance=1

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Clean the rollers that the cartridges run on with a non-lint wipe (i use non scented baby wipes for all my printer work. The printer should now run fine. cheers lilacgerry xxx

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