Question about Microsoft Windows XP Professional SP2
Posted by Anonymous on
Some malware has infected your system...
Reboot your computer and while it is starting up press f8 key repeatedly until the windows boot options screen appears. Choose safe mode with networking to start your system. Then go to www.malwarebytes.com and download the free malwarebytes anti-malware tool. Install it and update the definitions without restarting your system. Run a quick scan and remove any problems it finds. Only then restart your system normally.
If you cannot install MBAM for some reason in this way, you can create a boot disk that will run the program on your system, by following the instruction in the malwarebytes support forums here.
If you're not comfortable following these instructions or for some reason are unable to run MBAM, please open a request for support here and an expert in malware removal will walk you through the process.
Alternatively, you can follow these instructions.
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!
Posted on Jan 06, 2011
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Posted on Jan 02, 2017
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