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I have replace the inserted cartiage with a new one and inserted more paper and still the display screen says "drum error" or "no tray". I have also taken out some paper and moved the blue tab side to side more then several times, and now it says "drum error" and "no tray"

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Switched off the Printer and reinsert the cartiadge, and switched it on and the reset button for 7 seconds. And then give a print from your pc. If you facing the same problems, then without doing any thing just again press the reset bottom of your printer for 10seconds. I think this will solved your problems.

Thanks You

Posted on Dec 29, 2010

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I still receive the error message "Replace Drum", "Drum End Soon", "Drum Near End", or "Drum Stop" after I replace the drum unit with a new one.


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My HP Laserject Printer can print out the paper, but nothing show on this paper. And then this show the message "Paper Jam carridge check." So how do i fix this?


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Moved and plugged in printer and it won't wax. I get a message remove and check cartiages. Relpaced cartiages and still won't clear the error message. please advise... leener_hines@yahoo.com or post. ...


Hi
if you have replace with new ones and you still
get that error
try cleaning cartridge carrier with a paper towel
if nothing is happening
you need to take it to an Hp support point
near to you

if i helped you pls vote

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This page may help.  One of the things it's supposed to help with is 'cartridge error'.
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00094661&dlc=en&product=374581

If that doesn't help, can you provide more detail about the cartridge error message?

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It says there is no cartridge, or does it say that the cartridge is empty?

First, you must realize there are two cartridges. A drum and a toner. If you bought a new toner, pulled out the drum and put the new toner in, you have pulled a DOH! You can't just put the toner in. You have to take your old drum cartridge, remove the toner portion and install the new toner into your old drum and then install the entire assembly back into the machine. I hope you didn't throw your drum out thinking it was all one cartridge (I've seen it happen). This is where reading the owner's manual helps.

If not, then one of the contacts must have been damaged. Remove the cartridge and look inside the machine. See if you can find any of the metal contacts on the side of the inner chamber that is bent or damaged and try to bend it back.

Check the drum and make sure none of the contacts are damaged.

If the unit is still saying Toner Empty, try this. On the left side of the toner there will be a while lever in a semi-circular notch.

Unplug the unit, use a small screwdriver or a key to push that white lever back to the front of the notch. Put the drum and toner back into the machine and plug the power back in.

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