Question about Canon PIXMA MP830 All-In-One InkJet Printer

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6B10 problem Have lost my user guide & cannot get the printer working - the above error code keeps popping up - what does it mean???

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Hi,

If you still need the user guide, you may find it here: http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=334&modelid=12804

I'm afraid that here is already a mechanical problem on your printer if displays 6B10. It's a paper feed sensor error on your printer that means you need to have it serviced with an authorized canon technician.

Hope this helps.

Thanks.

Posted on Jul 07, 2008

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Take out the cartridges and look to see if there is build up.
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6b10 error, meaning?


Hi this is what i found for your problem hope it helps thanks. Paper feed cam sensor error or Error Code 6B10
Condition: An error occurred in the paper feed cam sensor during paper feeding from the cassette, or the paper absorbing a large amount of ink jammed in the PF rear guide.
Problems and Solutions:
  • Jammed paper in the PF rear guide (when a large amount of ink was absorbed in the paper);
    - remove the jammed paper and foreign material.
  • check for foreign material or paper debris in the cassette or in the PF rear guide;
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  • If other solution fail, replace one off the following part
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www.okidata.com/canada_en/downloads/C9600_Bertl_4Stars.pdf
all in manual above. http://www.okic3200n.co.uk/index.asp?printername=C3200n&menumode=0&content=errorcodes
error codes above.

Your printer display or status monitor may read "Fatal Error". This simply means a problem has occurred requiring action to clear.
A "Fatal Error" does not mean your printer will "die". Fatal Error explanations are not usually found in the User's Guide or Handy Reference Guide.

RECOMMENDED NEXT STEP: First, try turning off your printer then turning it back on. If this does not clear the message or remedy the problem, check to see if your printer is on a power strip (or not plugged directly into the wall). For testing purposes, be sure the printer is plugged directly into the wall. Often, the issue is power-related.

Second, if the issue persists after this, write down the message (including the 3-digit error code number) and email us at "support@okidata.com" or call Oki Data Customer Support (1-800-654-3282) for assistance.

NOTE: If you see a series of letters and numbers(scrolling across the display) after the 3-digit error code, be sure to write these down also and report them when call or emailing Customer Support.

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1 Answer

ERROR CODE 6B10 OR 6810


I went to www.canon.com/support and selected your printer. I then searched for your error code and did not find the specific code. I only found the following:

Issue: ERROR LCD: Error code (5xxx through 9xxx) appears on the display

1. Press ON/OFF switch to reset the multifunction device 2. Press Stop/Reset and ON/OFF to reset the printer 3. Removing paper jams MP500 / MP800 / MP950 4. The MP500 may require repair
You can click the "contact us" link and call them to get direct support from them. If you bought your printer recently, they will most likely give you free support over the phone.

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1 Answer

I see a 6B10 error code what is that?


If there is no paper jam, then your unit needs servicing. Go to www.usa.canon.com (in the U.S.) and they will advise.

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Canon MP830 fault code 6B10


Try to change paper size in the offending tray.

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I have Canon Pixma IP4500, got a Service Error 6B10, How can I fix it without sending it to Canon Centre? because I also got inktank system installed.


If you have disassembled the printer and after putting it back together again, this error pops up, things migt not be as bad as they seem.
Turn the printer on its side and remove the bottom paper tray. You'll see the gap where the tray normally slides into. On both sides you'll see a spring loaded lever. Check that the springs are fitted properly and the levers move smoothly. The small lever is the one that takes care of the paper detection, but if the big one does not move properly, you'll end up with the error too. In my case, the spring got twisted underneath the big lever and that gave rise to the 6b10 error. HTH.

Hans

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1 Answer

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Cartridge Error: 1203

Your print cartridge has a short.

1. Press Power to turn your All-In-One off.
2. Unplug your All-In-One from the wall outlet.
3. Plug in your All-In-One.
4. Reinstall the cartridges.

If this does not resolve the problem, see More troubleshooting options, or replace your cartridges.

Source: http://www.lexmark.com/publications/pdfs/4200/eng/trouble.html

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