Question about HP J3680 Officejet All In One Printer

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Problem reported - scanner failure, unable to scan , copy or fax HP -J3608 ALL -IN -ONE MODEL.

Posted by Anonymous on

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 105 Answers

SOURCE: HP photosmart c7180 scanner failure

Hi,
you can run a reset on the printer and clear the scanner failure yourself. You can find the instructions at: http://www.inkbank.com.au/webcontent21.htm
good luck...
L.C.

Posted on Jun 13, 2008

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adonscott
  • 106 Answers

SOURCE: HP C6180 AIO Scanner Failure

hi,

The "Scanner Failure" usually refers to the hardware of the printer. try to do a reset.


Performing a semi-full reset of the All-in-One

  1. Use the On button to turn on the product.
  2. Remove the power cord from the product.
  3. Press and hold the # and 6 buttons.
  4. While holding the buttons down, connect the power cord to the product.
  5. Continue to hold the buttons down until the color graphics display becomes blank, then release the buttons.
  6. Use the On button to turn on the product. The reset information appears on the color graphics display.
If the issue still not resolve, please call HP 1-800-474-6836. Also check the warranty status of your printer.
thank you so much.
adonscott

Posted on Jul 26, 2008

Portenga_Mfg
  • 2 Answers

SOURCE: hp laserjet m1319 mfp series

Are you using the software that shipped with the machine? I use the" HP Scan To" program which allows me to scan it to a slew of file types.

The only downer: I can't put the software on more than 1 computer. Apparently, it recognizes that the printer is hooked up to another machine and won't let me install any drivers on other computers (except the print driver).

Posted on Oct 06, 2008

  • 1 Answer

SOURCE: HP shotosmart 3310

i cannot scan any documents

Posted on Nov 05, 2008

leroyal
  • 2120 Answers

SOURCE: Hp officejet 5610 Wont scan . Print. Copy

your printer is dead and is uneconomical to repair. sorry

Posted on Jan 25, 2009

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I can't get my HP potosmart C6180 ALL IN ONE PRINTER TO SCAN/COPY OR FAX WITHOUT GETTING A SCANNER FAILURE MESSAGE SAYING UNABLE TO SCAN,COPY OR SEND A FAX


Solved! I now can scan wirelessly throughout my network. I downloaded the drivers for a friends newer HP all-in-one scanner and I can scan. Look for the driver for the 309a series of printers and install it. Complete the install and set up your existing printer. You can now scan, print, fax wirelessly. It includes updated HP apps for these functions that work with OS 10.5. I didn't upgrade to the HP 1.1 drivers through Apple. The file name is: PS_AIO_05_C309a_Net_Full_Mac_WW_102.dmg

May 24, 2011 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

My HP Photosmart C5240 will print from computer but will not scan or make copies.


Is there any error message displayed on the control panel of the printer just like one of the following:
Scanner failure, power off and on
Scanner System Failure
Scanner failed, cannot make copies or fax
Scanner failure. Unable to scan, copy, or send a fax
Scanner failure, cycle power

You may want to try following these steps:
1. Check if the scanner light does turn on when you initiated the scanning process, if not you need to reset the product.
2. Try using your other electrical outlet because your AVR or Surge Extension may not be providing enough voltage for the printer.
3. Try using dirty cycle, meaning you need to directly cut the power of your printer by pulling of the power cord from the rear side of your printer and wait for about 30 seconds before inserting again and turn it on.

If all these steps do not improve your printer functionality, you may want to call the HP online help and ask for replacement.

Job Espinosa

Feb 15, 2011 | HP Photosmart C5280 Printer

2 Answers

I just got my printer its an hp officejet 4500 model G510g. i got it not too long ago about two weeks and when i turn on the printer after it says warming up, it says "scaner failure. unable to scan,...


Your printer should still be under warranty.
Either take it back to the place where you purchased it or call HP. Their number should be in your manual.

Jan 04, 2011 | Office Equipment & Supplies

1 Answer

Scanner failure unable to scan, copy, or send a fax


Hi and thank you for using fixya:

I would recommend trying one of the followings:

1- install a fresh copy of your printer/scanner drivers.

2- check your firewall program it might be restricting the scanner software .

3- check the connection between the scanner and the computer

Good luck

Mar 20, 2010 | HP OfficeJet J4580 All-In-One Laser...

1 Answer

HP Officejet Pro L7680 All in One - cannot send faxes - keeps jamming and says "scanner failure unable to scan copy or send a fax. Turn the power off and on and try again" I have done this several times...


The scanner is the problem, the scanner is the real bright light that comes on to scan the orginal document. Does your Scanner lamp come on? mite be burned out? stating scanner failure, doses your scanner move when it scannes the document? Motor or cicruit board that control scanner mite be bad, check the scanner "Home " position sensor maybe the scanner board and main board don't know where the scanner is phyiscal when it goes thur its routine.

Jul 08, 2009 | Office Equipment & Supplies

1 Answer

Won't copy or fax, scanner failure


Uneconomical to replace the scanner assy. sorry

Feb 17, 2009 | HP Officejet 4315 All-in-One Printer

2 Answers

HP photosmart c7180 scanner failure


Hi,
you can run a reset on the printer and clear the scanner failure yourself. You can find the instructions at: http://www.inkbank.com.au/webcontent21.htm
good luck...
L.C.

Apr 04, 2008 | HP Photosmart C7180 All-In-One InkJet...

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