Question about HP Pavilion dv6000z Notebook

1 Answer

Pop-Up No Disk in Drive E when accessing Money Program

Had OS service on Unit done by Geek Squad. Problem when installing Money program. Could not download files from thumb drive. Geek Squad got programs to download. Now a pop-up comes up when I enter Money program or move from screen to screen in Money. It asks for a disk in the E drive. How do I get rid of this pop-up?

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Sergeant:

    An expert that hasĀ over 500 points.

    Champion:

    An expert who has answered 200 questions.

  • Expert
  • 250 Answers

Check that the Money autosave feature isn't trying to save to the thumbdrive which I assume is drive E when it's plugged in.

Posted on Jul 07, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Need recovery disc Compaq Presario SR1500NX


It's easy to get the Restoration Disk/s for an HP computer, Margaret.

May be able to guide you on here with repairing your computer also, and leave the 'GEEKS' at Best Buy to twiddle their thumbs, and make money off of someone else.

On the back of your Compaq Presario SR1500NX Desktop PC, is a white sticker.

Service Tag

You need to write down the Serial Number, to give to the nice representative on the phone, for HP Support.

(ONLY give out to an authorized HP representative. Do NOT post on a world-wide forum such as this)

S/N = Serial Number

In the USA call the toll free phone number - 1-800- 474-6836
24 hours a day, 7 days a week.

The Restoration Disk is free. The shipping and handling is not.
$17 for a 5 to 7 day ship, $24 for a 2 to 3 day ship.

Not in the USA?
Use HP Support Worldwide,

http://www8.hp.com/us/en/hp-information/summary/ww-support.html

When you receive the Restoration Disk/s, turn the computer on, put the disk in the optical drive's tray. (CD/DVD Drive)

Drive closed let the disk load.
WHEN asked click on - Repair (Non-Destructive Installation)

This will repair the basic Windows files.

IF, you have a virus, AND cannot get rid of it, you'll have to take the computer back to Day 1, when it came from the factory.

This will be a Full Install. (Destructive Installation)

NOTE*
ALL of your personal information, AND any programs you have installed, will be GONE!

The computer will be back to Day 1 from the factory, and before you put anything on it.

For additional questions please post in a Comment.

Regards,
joecoolvette

(Sound like I'm being harsh with Best Buy, and Geek Squad?
I, and others on FixYa, have repaired OODLES of problems made by these guys! )

May 04, 2012 | HP Compaq Presario SR1500NX (PX786AA) PC...

Tip

BEST BUY GEEK SQUAD ROUND-UP


I can confirm that this level of incompetence is quite common. It is Best Buy's standpoint that Geek Squad is an extension of their sales strategies, thus their hiring practices reflect that standpoint. Many Geek Squad "Agents" are hired or transfered to Geek Squad based upon their merits as sales people, NOT technicians. This strategy, combined with the pathetically low pay level (which any certified or experienced technician would laugh at) results in untrained staff programmed to follow certain sales strategies. In my experience, many of my fellow employees were on the same technical level as the customers across the counter seeking support.

Best Buy did settle with Winternals / Sisinternals and integrated many of their tools into Geeks Squad's authorized repair disk (Much of which is purely automated). At some level, Best Buy has internally recognized that their Geek Squad staff is mostly unqualified and have catered their corporate licensed / developed software to reflect the situation. This not only showed Geek Squad's incompetency (again) but also shows how news media is more interested in scaring you than actually helping you. It's good that the big chains got this bit of negative press on a local station but you should also applaud the store that did it for free - at least post their name and address and show an interview with the owner or clerk.

Mom and pop shops are usually run by people that are hobbyists first and business-folk second. Whenever someone at my company asks for personal computer help that I don't care to deal with I send them to a small shop in our town - one with Windows 3.1, Windows 95, Netscape Navigator and Word Perfect stickers are mostly-faded on the window. I know they'll be treated honestly and fairly. No charge just to examine a computer to add onto the actual repair.

It's sad how many people/companies are more interested in making the most money from a problem instead of trying to solve it fairly.
and LASTLY "1st thing that video is at least 8 years old I remember seeing it when I was young in highschool."
Perhaps you are thinking of the PC World investigation of major retail computer service departments? I remember reading it long ago:
http://www.pcworld.com/article/3764-6/pc_repair_ripoff.html
The article is from Mid 1998. A damaged IDE cable was part of the problems on their test PCs.

From the article:
"Of 55 problems tested across 20 stores, a total of 30 were misdiagnosed, ignored, or went otherwise unfixed. Best Buy and Computer City each missed on 9 of 15 tries."

THE REAPIR WE WERE TALKING ABOUT WAS A 10 TO 20 DOLLAR FIX :()

AND


A confidential settlement has ended litigation initiated by Winternals over copyright infringement regarding Geek Squad's use of its ERD Commander software.

The lawsuit should end following a July 7th motion from Winternals lawyer David Weaver, who cited a settlement agreement reached between the company and Best Buy, which owns Geek Squad.

Instead of a lengthy lawsuit, Winternals now has a three-year agreement in place with Best Buy. This will permit its Geek Squad of tech assistance personnel to lawfully use licensed programs from Winternals and Sysinternals. This includes the ERD Commander system recovery tool.

The problems for Best Buy and Geek Squad started in February 2006. Winternals had conducted training sessions for Geek Squad employees, as part of its negotiations with Best Buy to license software for its 12,000 Geek Squad workers.

Then the negotiations ended abruptly. Coupled with the admission from employees of Geek Squad and Best Buy that they had been using unlicensed copies of ERD Commander, Winternals began to investigate.

They set up systems needing repair in multiple locations, and put calls in to Geek Squad for assistance. Geek Squad staffers either used unlicensed copies of ERD Commander, or had them in their possession.

In April 2006, Winternals sued in US District Court in western Texas for copyright infringement, circumvention of copyright protections systems, and misappropriation of trade secrets.

on Dec 27, 2009 | Computers & Internet

1 Answer

I have a Dell 8400 that the hard drive is about at capacity. I have an external hard drive but I need the primary drive to have more space so I am thinking about adding a second internal hard drive. Can I...


A better recommendation is to use a program like Acronis, to copy your current OS image from the existing drive to a New larger drive, and install the larger cloned drive as the C: and format the old drive as D: for extra storage. If you don't feel comfortable doing it, that is a project that Geek Squad should be able to do for you.

Nov 29, 2009 | Dell Dimension 8400 PC Desktop

1 Answer

I have a pawn shop and ended up with a sony vaio vgn-cr507e. The previous user had a user name password, can this be reset and how? I am not a computer tech by any means, or should I take it somewhere to...


Most computer shops as well as the "Geek Squad" have a small program called Samurai Password reset. It takes less than 10 minutes and will clear all passwords for all operating systems. I am not sure what they charge for the service but it is not a big deal. This program os designed to clear User account passwords and not BIOS or startup passwords.

Oct 06, 2009 | Sony VAIO VGN-CR507E/Q 14.1" Laptop (1.86...

2 Answers

I am only able to gain access to guest account since forgot adminstrator password


There is a program called samurai that the "Geek squad uses to clear windows passwords, take the computer in to them and they will clear the problem for you. Charge should be minimal.

Sep 12, 2009 | HP Compaq Presario C700T

1 Answer

Geek Squad Backup Disks


Usually you just put the first backup disk in the CD/DVD drive and restart/reboot the computer.
If it does'nt boot up you have to go in to the bios settings and change the boot sequence so that it boots from the CD/DVD rom instead of the Hard Drive. When it's finished the restore task you can either leave the bios settings as they are, or change it back to boot from the Hard Drive. Sometimes the backup/restore disks will put the PC back to the same as the day you bought it, which means completely wiping the Hard Drive and reloading the Operating System (Windows) and any programs that where installed at the time the disks were made. If you can run the backup/recovery from within Windows there will be a program in the Programs list on the Start menu. That way you usually keep anything that you have added since you bought the PC and it just reinstalls the Operating System to restore it back to it's original condition.

Hope this helps.

Jul 18, 2008 | Toshiba Satellite A135-S4527 Notebook

1 Answer

Data recovery


try a program called r-studio ntfs and install this on a spare pc running xp and place the drive in question in this pc on a spare ribbon cable and have the jumpers set on master boot up pc look to see if it is being reconised in bois boot screen then if it is run program r-studio let it find all drives then select which drive to recover from then press scan on drive then let it scan the drive It'll take some time to scan drive and make sure you have enough disk space for files to recovey to.

good luck with this.

Jul 09, 2008 | Seagate Barracuda 7200.7 ST380011A 80 GB...

3 Answers

ARCHIE


A.R.C.H.I.E. is the demonstration software used on all Windows-based PCs sold at Best Buy that are used as demonstration units. The software is not designed to be installed on any PC other than those being used within the store.

Unfortunately, the removal of A.R.C.H.I.E. without the original disc (which is provided monthly to the stores from the corporate offices) is going to be nearly impossible. You have two solutions in this case:

1. Utilize the PC's recovery methods (most likely recovery partition, however you might have a model that came with recovery discs as well. The A.R.C.H.I.E. software prohibits most recovery disc creators from working properly). Note that for this method to work, you must be able to start the recovery process outside of Windows.
2. Bring the computer (along with its AC adaptor, if it is a laptop) to any Geek Squad precinct (any Best Buy store or standalone Geek Squad) for uninstallation of the A.R.C.H.I.E. software (without damage to the underlying operating system). This should be a free service as it is THEIR software running that requires removal for normal operation of the computer, and per company SOP should have been removed prior to sale. This is the preferred method, however you might not have access to a Geek Squad precinct and need it done before you will have access to a precinct again.

Disclaimer: Answerer is currently employed by The Geek Squad. The opinions and statements in this answer may not reflect the views held by Best Buy or The Geek Squad. Official communications from these companies may be obtained from http://www.bestbuy.com/ or http://www.geeksquad.com/.

Jun 26, 2008 | HP Pavilion tx1000z Notebook

1 Answer

Windows host process rundll32 has stopped running in Vista System


OMG! there are tons of reasons NOT to use the geek squad. I get geek squad victims in my shop every week. This can probably be figured out remotely- but if it came from BB- I would just about BET it is norton, or spysweeper as the root of the problem, or perhaps an incompatable program on Vista. There might be a problem with the motherboard too- and checking on Dell's site to see if your unit is in warranty will yield a free tech support from thm if the service tag shows a valid warranty. If replacing Norton and spysweeper with a less problematic program like AVG FREE edition (which works a lot better and is FREE!) does not help- there are other cheaper local or nationwide helpers that can fix this remotely (like me)

Jun 21, 2008 | Computers & Internet

1 Answer

Frozen Drive


Hi Blue Spanky,

Yes, Geek Squad® offers data recovery services. There are three levels of data recovery, dependant upon the condition of your hard drive. These services are offered on a carry-in basis. Visit your Geek Squad® precinct at your local Best Buy™ store to learn more, or visit http://www.geeksquad.com/pricing for information on services available through Geek Squad®.

Thank you,
Jason,
Go Ahead. Use Us.

Jun 16, 2008 | Western Digital My Book Essential Edition...

Not finding what you are looking for?
HP Pavilion dv6000z Notebook Logo

Related Topics:

53 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18344 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a HP Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...