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When I put a k-cup in and it brews the coffee, it leaves coffe grounds all over the top of the k-cup and in the holder area and I get some in my coffee, it looks like the top needle is making too big of hole when it starts brewing(???)

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Sorry to read about your problem, I hope this helps you out.
I would follow the cleaning list below, I an addition you may have a bad batch of k-cups
plus just run some hot water, with out a kcup in the holder.

  1. Remove the K-Cup assembly
    To remove the assembly from the brewer, open the cover by lifting the handle. Grasp the top of the K-Cup Holder with one hand while pushing up on the bottom of the assembly from underneath with the other until it releases. The K-Cup Holder is dishwasher safe.
  2. Clean the Funnel
    The Funnel can be removed from the K-Cup Holder by pulling on it until it snaps off. The Funnel is dishwasher safe. To replace it just snap it back onto the K-Cup Holder.
  3. Clean the exit needle
    The exit needle is located on the inside bottom of the K-Cup Holder. If coffee grounds or cocoa mix gets clogged in the exit needle, it can be cleaned using a paper clip or similar tool. Remove the Funnel from the K-Cup Holder, insert the paper clip into the tube and move it around to loosen the clog and remove any debris. Please note, you cannot poke all the way through the needle as the opening of the needle is located on the side and not the top.
  4. Install the K-Cup assembly into the brewer
    After cleaning, align the K-Cup Holder tabs with the opening placing the two front tabs on the bottom and the single tab on top and snap it into place by pushing down on the top rim.
I tried to help you. Please help me and Rate/Vote on my response. We take the time to answer your question. take the time to rate us.Thanks and good luck

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Posted on Dec 29, 2010

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