Question about Epson WorkForce 500

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I have put new ink cart twice.My epson workforce prints about 10 copies and then it says does not recognize ink cart C69. This thing has made about 50 prints since it was new. What a piece of junk.

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Ink carts being not recognized and you say its a brand new printer?
Heres what you may want to try.

1. Turn off the printer and disconnect the usb cable from the printer

2. Press and release the ink button once you see a solid green light and solid red ink light

3. Open up the printer cover and check out where is the ink cart holder positioned

4. It should stop in the middle part of the printer, you should see an arrow or a ink out marker (ink icon with a / with it( indicating which ink cart is out or not recognized or expended. (This is a usual process on all the epson stylus photo series I had)

5. Press and release the ink button again, it should stop to the next ink cart which you are having a problem and if it doesnt then your ready to reclamp the ink carts.

Just follow your manual usually theres an on screen instructions how to manually replace or reseat the ink cartridges. If the issue persist, you may want to contact epson, ask for a warranty procedure or what you can do next for this. (Either a bad set of ink cart or a bad print head) Good luck!

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