Question about Bosch 3.81 cu ft WFMC530 1UC Nexxt 500 Plus Series Washer

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Error code eo4 and washer does not spin or drain properly

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Hello,

Welcome to fixya.

The "E04" error code on your Bosch washer refers to a drainage problem as you may or may not already know. ( it can mean door lock error, but that is usually a by-product of it not draining )

What you may have is either a partially clogged pump, or a faulty pump...the later being the least likely.

You haven`t mentioned if you`ve actually visually checked the pump...it is likely just that, a blocked pump.

Anyway, here`s the most likely way to remedy a E04 code.

**Unplug the washer from the wall or turn off the breaker before attempting any repairs**

  1. Get some towels and if possible a wet/dry vac. If the machine drained, it won't be too bad. If your machine is stuck full of water, hopefully you won't get wet. ( maybe you`re lucky enough to be close to a floor drain )
  2. Locate the round door on the front of the machine (about 6" in diameter, lower right corner)
error code eo4 and washer does not spin or drain - 87f1b39.jpg
3. Find a drill bit or small screwdriver that fits in the hole in the round door.

4. Insert the bit into the hole in the door. It will push in a tab, it doesn't take much force. Rotate the hole (clockwise) to 6'oclock and it should come free. (the edges are very sharp so be careful or wear chain-mail gloves).

5. Once the door is out of the way you'll be greeted by a 3-4" plastic cap with wings so you can unscrew it by hand. ( you should also see a green ring with a string attached, if you pull this the door should unlatch, but getting the water out first is usually a good plan. This will deal with the door lock issue but it likely isn`t unlocking due to the water in the tub )

6fb4d4a.jpg
**There is a small collector lip at the bottom of the cap, that is where you can hold the wet/dry vac to catch the water. Unscrew slowly so you don't get flooded, until it is unscrewed all the way out.**

6. Now pull out the trap and visually inspect the inside of the pump as well as the filter/trap. Hopefully you'll find the item/debris that initiated the error code.


7. After removing any debris or obstruction`s re-install the button trap/lint filter and plug the washer in to power or reset the breaker and give it a test.


8. Run a load and watch for leaks. Leave the pump access door off until you are sure you screwed the cap in tight and there are no leaks.

Ultimately you may have a faulty drain pump, or a lock, but I would certainly start by performing the things I listed first.

Let me know if you require further assistance and if not and this indeed solves your problem, please rate the solution I provided accordingly.

Thank you for coming to "fixya" and good luck.

Regards,

Macmarkus :)

Posted on Dec 29, 2010

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The washer stops at "3". It washes fine and stops at "3". and doesn't drain beyond that point. What is causing this stoppage? Help! My husband is handy.

Posted on Jun 20, 2011

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The Sd or 5d indicates that excessive suds are detected by the washer during the drain or spin phases of the cycle. The washer will stop and fill with 4 liters of water and then wait for 5 minutes to allow the suds to dissipate before continuing. If the suds cannot be reduced or eliminated so that the washer cycle can continue, it may stop and display the F21 (long drain) fault code. After the suds dissipate, you can normally drain the washer and spin out the clothes using a RINSE/DRAIN & SPIN cycle. Make sure that you are using HE (High Efficiency) detergent in the appropriate amounts to prevent excessive suds in the washer. This should prevent the washer from going into this routine.

And if you still face the same error then probably there is something(coins, socks, dirt, debris, etc) stuck inside the drain filter of your washer. You'll need to check the drain filter. To access the drain filter. To check the drain pump follow these steps:
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Please do rate this solution and revert for further assistance.

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