Question about HP Photosmart C6280 Printer
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Posted on Jan 02, 2017
Here is a reply from HP about this error. The "Semifull Reset" seems to work for me so far.
I am Munik from HP Total care for All-in-One products and this is my response to you in regards to the query related to HP Photosmart C5180 All-in-One. Thank you for contacting HP Total Care and its a great pleasure for me to assist you.
I understand from your e-mail that your printer makes a lot of noise when it tries to print and also gives the following error message "Out of Paper Load paper face down in Main Tray", I regret for the inconvenience and apologize for the same.
To isolate the issue, I recomemnd you to refer this website and ensure the correct paper load:
Copy the URL from "http" to "c00704348", paste it in the address bar of the browser and then press Enter.
And now to resolve the issue, I request you to perform the following website:
Copy the URL from "http" to "c00786157", paste it in the address bar of the browser and then press Enter.
Now check the status, if the issue persist then perform teh following steps:
I. Power cycle
Follow the steps below to power cycle your all-in-one:
1. Unplug the power supply from the wall outlet.
2. Unplug the power supply from the back of the printer.
3. Wait at least 20 seconds, then plug in the supply back into the wall outlet.
4. Plug in the power supply back into the printer.
5. Press the power button to turn the printer on.
II. Semifull Reset:
A semi-full reset will do the following:
The user settings to the factory defaults, Language and country settings on some models.
Reset the All-in-One to the factory default settings by using these instructions:
1. Unplug the power cable from printer when the printer is powered on.
2. Press and hold OK and HELP buttons while plugging in the power cord.
I believe the above information helps you. If the issue persists, please get back to us with the results. We will be glad to assist you.
We appreciate you giving us the opportunity to provide you with superior customer service. I wish to take this opportunity to thank you for being one of our most valuable customers.
Have a nice time.
HP Total Care.
Posted on Jan 30, 2008
Once remove both the trays and insert them again and if the problem persists, power cycle and semi-full reset the all-in-one.
Posted on May 28, 2008
SOURCE: I have installed the HP
I experienced the same problem on a HP Photosmart C7280 All-in-one printer. The problem was that the light-blue plastic piece, which covers half of the printing paper tray, had gotten out of alignment with the gray piece which covers the other half of the paper stack. Pull the blue plastic tray out and align it properly.
Posted on Jan 13, 2009
Please try this to clear the paper jam
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.
Posted on Jun 11, 2009
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