Question about Apple iPhone Smartphone

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The screen stays black, only with the apple showing. as soon as the little circe starts to load it automatically stops loading, stays like that for a bit, then just starts the same thing over again. Please Help

Posted by Anonymous on

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  • 141 Answers

Make sure you have the latest version of itunes on your comp & power up comp & itunes

-power off your phone
-hold down the home button (around 6secs) then insert USB cable while still holding button then release button when cable plugged in
-itunes will then bring up message saying that the phone has been detected in recovery mode
- it will then give you choice to restore your iphone
-continue with this choice & restore your phone, you can either restore as a new phone (like new) or from a back up (all your stuff back), try from your back up first, if this doesnt work and you go back to square one then do this process again only this time restore your iphone as new and resync your info later on.

Hope this helps!!

Posted on Dec 29, 2010

Testimonial: "Thank you very much bud, only it didnt exactly work how you said, i used half your idea and the rest i done by fluke, But honestly thank you very much"

  • GoGo88 Jan 01, 2011

    Glad you got it working again!! if you get issues like that or any others a restore generally sorts most issues out unless its hardware :0)

  • Anonymous Jan 19, 2011

    thanks again. much appreciation

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--SAFE BOOT MODE--

I am going to have you take your Mac into Safe Mode to see if we can't remove a possible folder(s) that may be affecting your Mac's start up function.

Try these steps:

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