Question about Dell Wireless Keyboard Optical Mouse w0147

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Having replaced batteries on a Dell mouse and keyboard, switched on keyboard and mouse not working. Dell support window says both connected? Cannot move mouse to acknowledge message saying that new device added.

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If the keyboard is working, try the "tab" key or a combination of the "tab" and "shift,ctl or alt" key.
You should be able to move the cursor to highlight to Ok message, then hit return.

Posted on Dec 29, 2010

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I changed the batteries in my Dell cordless mouse and it still doesn't work. Do I need to change the batteries in my cordless keyboard also?


I checked with someone from the Tech Support Department in my company and suggested I press the connect buttons. I also changed the batteries in my wireless keyboard. I pressed the connect buttons on the receiver, mouse and keyboard. After all this the mouse started working again.

Feb 01, 2010 | Dell Wireless Keyboard Optical Mouse w0147

2 Answers

My dell keyboard with blue tooth connection


If there is no light on the Bluetooth keyboard it means there is a problem with it.

If the Bluetooth keyboard is not responding try to do the following:

1. Change batteries
2. Go to control panel
3. Click Bluetooth Icon
4. Delete the Bluetooth Keyboard
5. Click on Add new wireless device
6. Press the pairing device on the keyboard
7. Bluetooth keyboard will be detected
8. Follow the onscreen instructions

Hope this helps, Tried it several times and it works perfectly

Nov 30, 2009 | Dell Wireless Keyboard Optical Mouse w0147

1 Answer

Keyboard not registerin any character


Remove the battery of the keyboard if it is not working and install new one and then press connect button from the keyboard side and the receiver side also. connect button is in back side of the keyboard.

Nov 27, 2009 | Computers & Internet

2 Answers

Wireless keyboard and mouse not working, battery in receiver?


The receiver should not have a battery. It gets its power from the USB port. Try uninstalling both keyboard and mouse via (Control Panel...Device Manager) and reinstalling them. Sometimes the drivers get corrupted and reinstalling them will fix that. Also there are on/off switches on the mouse and maybe the keyboard. Check that someone hasn't turned them off to save batteries when not in use.

Sep 17, 2009 | Dell Wireless Keyboard Optical Mouse w0147

1 Answer

I had to replace the battery in my desktop, and now the wireless mouse and keyboard do not work


I think you mean the battery on wireless Keyboard. There is a reset button or connect button underneath your wireless keyboard. Press it and try to connect your wireless keyboard

Jul 28, 2009 | Dell Wireless Keyboard Optical Mouse w0147

2 Answers

Dell wireless keyboard and mouse will not work


Normal 0 Go to Control Panel and click on Sound.
Next click Bluetooth Devices.
Click Add button, lower left corner of the Bluetooth Devices window.
Insure batteries are installed.
Press the Connect Button on the Keyboard (Usually located on the under side of your keyboard) this allows Windows to see the keyboard so you can pair the keyboard to the computer.
On the computer choose My Device Is Set Up and Ready To Be Found.
Click NEXT.
The keyboard should appear in the Add Bluetooth Device Wizard Window.
Select your Keyboard and click Next.
When prompted, select Choose a Passkey For Me and click Next.
Windows will generate and display a Passkey.
Type the Passkey specified on the Bluetooth Keyboard
(do not use the keyboards keypad when typing the passkey)
No charters will appear on the monitor when typed, but if you make a mistake, you can backspace.
You must enter the Passkey within 30 seconds.
If you don’t enter the Passkey within 30 seconds, click Back and click Next again.
Once the Passkey is entered, the Keyboard should be connected to the computer.
Finish and follow any on screen instructiond.

Hope this helps. Bud

Dec 15, 2008 | Dell Wireless Keyboard Optical Mouse w0147

1 Answer

How do I open the receiver for my wireless mouse to replace batte


The receiver is plugged into a USB port and doesn't use batteries. The keyboard and mouse use batteries and they need to be replaced ever so ofter. to do so, follow thes instructions.
Normal 0 Are your batteries in the Keyboard and mouse good?

Press the Receiver button (and the lights will start flashing, then if its the Keyboard isn't working, press the small RESET/CONNECT button on the back of the board to connect.

If the MOUSE isn't working, do the same except push the small RESET?CONNECT button on the back of the mouse to connect. Then they should work properly. Hope this helps. Bud

Nov 29, 2008 | Dell Wireless Keyboard Optical Mouse w0147

1 Answer

Dell Wireless Keyboard stopped responding, please help.


The keyboard should have a button underneath it. Press the button on the usb controller first and then the button on the keyboard. Repeat a few times to see if it connects. If you are still having trouble try another set of batteries as some batteries are not designed for wireless products.

Aug 15, 2008 | Dell Wireless Keyboard Optical Mouse w0147

2 Answers

Keyboard not working...


Have you pressed the connect button on the bottom (or side) of the keyboard. Having the mouse working means that all the rest of the kit is working, (as the reciever can connect to the mouse) if the keyboard will not connect (after pressing connect a few times)it seems that you have a dud transmitter in the keyboard, This does happen unfortunately (the oscilator crystal fails) if within warrantee try to get it replaced. Hope this helps

Aug 09, 2007 | Dell Wireless Keyboard Optical Mouse w0147

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