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My philips dvdr3510v player is not opening tray its saying blocked how do i solve the problem

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  • fi125spec
    fi125spec Jan 04, 2012

    DVDR3510V is really bad instrument!
    Regarding the problem of non opening disc tray: when the machine is trying to open it, and before the title "blocked" appears on the screen, I siply knock 2-3 times above the tray. It works up to now... Good luck!

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This seems to be a manufacturing problem. When the disk is loaded it is centered on a spindle and to make sure that centering succeeds a magnet mounted to a small white rotating plastic piece on the top of the DVD drive. The magnet seems to bee too strong on my machine so the spindle isn't able to disengage when trying to open the tray. The result is blocking. It is of course possible that the electric motor moving the tray and the spindle movement is too weak. Anyhow this is how I solved the problem on my Philips Video/DVS DVDR3510V:
1) Disconnect the device from mains power.
2) Unscrew the eight screws holding the top in place.
3) Unscew four black screws keeping the DVD unit fixed to the main body.
4) Carefully drag the DVD slightly back which allows you to rotate it to point sideways (this allows simpler testing of the mechanical working).
5) Unscew the two blank screws keeping the front half of the top of the DVD unit in place.
6) Using a small screw driver carefully bend the clips to allow the top plate to be removed.
7) Connect the mains power and don't ouch anything inside.
8) After startup try Eject/Load several times to ensure that the DVD unit is mechanically working OK. If the Eject/Load doesnt work with the top off there is no use going further.
9) Disconnect mains power.
10) Use a small felt tipped pen to mark the face of the small metallic (magnet) part in the center of the white movable component fixed to the top.
11) Using a small flat screw driver carefully open the clips holding the two halves of the white component together. Careful! The clips may break easily.
12) Cut small pieces of tape (or use thick drawing paper). The idea is to lift the magnet slightly upwards. We thus use tape or paper as shims. Notice that a hole is needed in the center.
13) When the shims are in place put the magnet back oriented correctly (if you didn't mark it test it against the spindle rotating the disk. The correct orientation is where the magnetic force is strong.
14) Mount the halves back into the hole in the top component and align the clips. Then press the halves together until the clips connect.
15) Put the top component back and clip it into place. No need to screw in the screws yet.
16) Connect mains power, don't touch anything inside.
17) Check that the tray now opens both with a disk and when empty. Check that a DVD is recognized correctly (too little pressure leads to disk loading failure).
18) If the DVD unit now works assemble it and you are done.

The first picture shows the white round plastic part that is modified on the left hand side of picture.
The second picture shows an additional support I glued to the top with super glue because the top is fairly flexible. Initially I thought this was the reason why the spindle got stuck. I think the extra support is unnecessary but i didn't bother with removing it.
my philips dvdr3510v player is - 11_10_2011_5_05_06_pm.jpg11_10_2011_5_05_22_pm.jpg

Posted on Nov 10, 2011

  • Lars Silen Nov 10, 2011

    Notice!
    Don't look into the laser when testing!

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2 Answers

Manual for philips dvdr 3510V


If you are looking for user manual copy for dvdr3510V, click Philips Support to download copy.
And if you need service manual copy, let us know.
Thanks.

Aug 17, 2010 | Philips Televison & Video

Tip

How can you access the rubber belt when the tray is closed? I Can't ! I had the...


1)just open the player
2)remove the rubber belt connecting the dc motor
3)you can open the disc tray now
4)if there are any dust particles or obstacles in the door way just clear them up by using the cloth(dry cloth preferred)
5)if you have any greasy material like vaseline,oil,etc then just put that in the door for easy movement of the disc tray

6)if needed change the rubber belt which is connecting the dc motor

7) just reconnect the rubber belt again and then just fit all screws that s all

what s more your player s disc tray will start ejecting like the previous how you were using..

any doubts you can reply me
i am always here to assist you
thank you
bye

on May 02, 2009 | Samsung DVD-V4600 DVD Player/VCR

1 Answer

I have a Phillips HDD & DVD player/Recorder and when i try to open the try a sign comes up saying BLOCKED and I can't load a disc


Hi and welcome to the site,

Initially, postback with the model number.

BLOCKED as it implies indicates that the tray could not slide out; a common problem with some Philips models. Fix is to replace the DVD deck mechanism. Workaround is to always leave a disc inside.

Offhand, on most Philips models, there would be a manual eject slot at the bottom of the unit as shown in the representative image below.

f1c418b.jpg

Good luck and thank you for asking.

Jul 13, 2010 | Philips Televison & Video

1 Answer

Display says BLOCKED and DVD tray wont open anyone any ideas


To open the DVD tray: -
1. Remove Power
2. Invert the player, and look for the slot (about 2.5cm long) near the front of the player under the tray.
3. Shine a light into this slot to locate a white plastic lever
4. Insert a plastic blade an slide the lever to the opposite side of its travel, and the tray will start to open
5. Turn the player the right way up and continue to open the tray and remove DVD
NOTE: Depending on what caused the blockage to be reported, they player may or may not revert to normal operation. If like mine there is an underlying fault, then once power is re-applied the fault will still be reported whenever the tray is closed. In this case the motors that operate the tray are inoperative, and I've no didea why. In fact that's what made me read this website. So I hope you have more luck than me.
Regards, D.

Feb 09, 2010 | Philips DVDR70 DVD Recorder

2 Answers

Philips DVD 723 . the tray is not opening. blocked message comes.


There will be a slotted hole on the underside slide a screw driver across this will manually activate the tray dogleg and will part open the tray for you.

Dec 05, 2009 | Philips DVDR3380/05 DVD Recorder

3 Answers

MY DVDR3380 TRAY WILL NOT OPEN, SAYS ITS BLOCKED


I had the same "Blocked" problem and solved it - by using a rubber band! Unplug the machine and take off the outer cover. Remove the DVD reader and take off the cover to the reader - you can now easily recover the DVD that was stuck in the machine. Now slide out the actual DVD tray, you will have to bend back a couple of restraining bars to get the tray out completely. You should now see a small white wheel which is actually the end of a concealed electric motor. There will also be a larger black pulley which controls the movement of the DVD tray. If there is no band connecting the pulley and the white wheel, that is your problem and I solved it with a small elastic band. Put everything back and turn on, wait for all the messages to clear and press the eject button - the tray opens simples. It has taught me never to force the tray in manually, but to always use the eject/open button.

Aug 22, 2009 | Philips Televison & Video

1 Answer

The tray on my Phillips DVDR 3380 won't open. It says blocked or no disc. I have pressed open /close many times but to no avail.I have turned the power off, makes no difference. I have press stop when it...


I have the same problem. What I do is push my hand down firmly on top of the DVD Recorder above the tray and while doing this press the open button. If this doesn't work get a screwdriver and poke it into the sides of the tray and pull it away. I find that the first method works best! XD

Hope This Helps!

Jul 04, 2009 | Philips DVDR3380/05 DVD Recorder

2 Answers

Blocked dvd tray


The disk inside is most likely jammed. It would be best to take it to a repairman, or you can try to remove it your self.

Jul 14, 2007 | Philips DVDR75 DVD Recorder

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