Question about Canon NP 6050 Copier

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Canon 6050 e020

How go service mode and reset this error

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  • tgrnet Jul 07, 2008

    how go service mode ?



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Open the front cover there is a pin hole on the grey cover inside, towards the top and left of center. Poke an extended file clip and you will see a dollar sign on the screen. Then press (*) button, 4, (*) again you should be in service mode. Scroll till you see clear or Err or error. Press OK and the power should cycle. Try that

Posted on Jul 09, 2008


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E020 IN CANON 6050

This an error for out of toner. Make sure there is toner in the hopper. Do this by pushing down the hooked shaped clips on top of the hopper and at the same time move the slide to the right. Using a flashlight look into the hopper see if there is toner. There was also a mod kit for cleaning the toner sensor that should have been done. Return the slide back to normal position. Add toner if needed. If there is toner you will have to remove the developer unit , access from the bypass door. Unscrew the top of the developer unit, look to make sure that there is toner inside. Return to proper position when through. You will also have to reset the error after toner checks ( service mode ). Do this by inserting a straightend paper clip into hole located below control panel on left side. You should see a $ on control panel. Press * 4 *. Look for " ERROR ". Use arrows on screen to move through the different screens. Touch screen on error to highlight. Press OK. Turn off and back on main power switch ( lower right side ). To refill developer unit if needed is to go into service mode and *4* and look for INSTALL. Look for TONER-S. highlight and press OK. Copier will run and time down until developer is filled correctly. Reset key serveral times and copier should be OK. Run several 20 copy sets to test that toner will hold.

Dec 14, 2009 | Canon NP 6050 Copier

1 Answer


CANON 6050, 6650, 8070, 8570 E020 black toner supply mechanism malfunction
Taken from:
You may want to consider buying a new printer, unless this one is worth a repair bill.

Jul 10, 2009 | Office Equipment & Supplies

3 Answers

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Mar 15, 2009 | Canon imageRUNNER 400S Copier

2 Answers

Er e020

E020 means :
"Black toner motor" so check it.

Jan 20, 2009 | Canon NP 6050 Copier

2 Answers

Canon NP 6545 - Error E020

E020 try by push reset button until show $ upper left
then press key *4* and you will in service mode.
find code error 1 in LCD then press *
copier will restart.

Jan 12, 2009 | Canon NP 6545 Copier

3 Answers

Canon NP 6050 copier Error

E020 is a toner hopper motor error. This means that not enough toner is being sent to the developer box. It usually is a hard error, meaning that the part has to be changed.

Jun 30, 2008 | Canon NP 6050 Copier

2 Answers

Canon photocopier

Title : E020 Error Code Problem :
When you have followed all the steps from the troubleshooting guide in the Service Manual and still have not resolved the issue, here are some possible areas that might be related.

Solution :
1) Confirm that the toner and hopper sensors are being wiped completely.
2) Check the Gear Train on the hopper assy it may be locked up.
3) A possible bad hopper unit cable. FG5-5016-000. See The Parts Catalog page 620-2 item # 60.
Canon USA, Inc. Systems & Technical Support Division 1-800-528-2830

Jun 27, 2008 | Canon NP 6050 Copier

3 Answers

Error code E020

You can reset the code by getting into service mode.
Make sure there is toner in the hopper
scroll to TONER START
press OK
and wait for the machine to stop (about 6 mins)
if the error comes back and there is toner in the hopper maybe the toner feed motor is not turning
Also check the connecters on the dev tank.
Try these first any problems get back to me

Feb 26, 2008 | Canon NP 6050 Copier

1 Answer

An error in NP 6050

E030 Does pertain to the total copy counter.If you have changed the dc controller & copy counter & still get the E030 error, you may have to enter the service mode to release the error. In service mode under *4* (function) advance to the error screen & press the star button. If you do not know how to get into service mode you can email me at or call Bill @ 315-701-1279 Please put canon 6050 E030 in subject line in case my email dumps it into the junk folder.

Aug 13, 2007 | Canon NP 6050 Copier

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