Question about HP LaserJet P2015 Printer

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HP laserjet p2015 printing problem

I have spent days trying to fix this problem. When we go to print something to this printer it will put some spaces in some of the words. like lets say I type I am a god in a word doc and click print. I will print out I am a g od. I have no idea how to fix this. It is not any of the computer's. we print to a laser 2200 and it does not do this. Any one have any ideas?

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  • robertld Jul 07, 2008

    Just bought it a month ago. Got the last drivers to it.Also running windows xp. No accessories is fitted to it.

  • robertld Aug 12, 2008

    Come to find out I hope date the drivers to the newest one out. That fixed the problem. So hp most have talk to a lot of people having the same problem. thank you all of you guys for your help.



3 Answers

Come to find out I hope date the drivers to the newest one out. That fixed the problem. So hp most have talk to a lot of people having the same problem. thank you all of you guys for your help.

Posted on Aug 12, 2008

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In the print driver, disable font subsititution.

This is a common problem with HP printers. Basically, for certain fonts like Arial and Times New Roman, the driver will say "use the built in printer font (Helvetica or Times)" instead of downloading the TrueType font to save time and get the print job out faster. The problem is that the printer engine misrenders the text if there's a double-space in the line, such as following a period at the end of the sentence. This doesn't seem to be a problem for fonts that are downloaded to the printer with the document.

Here's the test: remove all the double-spaces (not line spaces, but character spaces) from your messed-up document and print it out. It will probably look OK.

Chances are you were taught in typing class to double-space after a period at the end of a sentence. This is correct for monospace fonts such as on a typewriter, but for variable space fonts, the computer will add the correct amount of space after the period, so you don't need to hit the spacebar twice. I usually just disable all the font substitution because that's easier than retraining your typists.

Posted on Aug 12, 2008

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How old id the printer. What OS do you use. What driver version do you have and does the printer have any accessories fitted?

Posted on Jul 07, 2008

  • Inky Fingers
    Inky Fingers Jul 07, 2008

    If the printer is only a month old your best coarse of action is to get HP out to it. There could be a problem with the formatter board.

    If the machine is connected via USB, change the cable and test it again. If the machine is connected via NIC try a direct connection to one PC using a crossover cable and test it again.

    If no change in either state, get HP out to it.


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