Question about HP Office Equipment & Supplies
Have you installed the driver?
Have you set the IP address in the printer?
Are you using a hub or a direct connection from PC to Printer?
Do the 2 lights on the Printer Connection Port light (green and yellow)?
What printer is it?
What operating system do you have?
Posted on Jul 07, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Apr 29, 2012 | HP Color LaserJet 9500HDN Printer
Apr 26, 2012 | Office Equipment & Supplies
May 27, 2011 | Office Equipment & Supplies
If you were able to print
over your network but have suddenly lost this ability Brother has designed a
utility to assist in restoring printing capability with minimal user
interaction. This utility will automatically locate and update your
printer's network address within your printer driver which will restore your
This utility is available
for Windows 2000, XP, Vista, and 7.
To download and use the
Network Connection Repair Tool, follow the steps below:
Make a temporary
folder on your computer's hard disk as the location to save this
Open an Internet
browser and browse to the following link. We recommend using Internet Explorer.
Product Group, Model, and click View.
Click on the link
under Your Results.
Under Step 1:
Select OS, select your operating system.
Under Step 2:
Select Language select your language.
Click on the
Scroll down to the "Network Connection Repair Tool" and click
on Information & Download
Click on the
10. On the Software End-User License
Agreement page click I ACCEPT if you agree to the terms.
11. Click SAVE.
12. You will be prompted to save the file
again. Browse to the folder you created earlier. Double click
(My) Computer => Local Disk (X:) => Brotemp and click
SAVE. The file will download.
13. Once the download is complete, click
OPEN FOLDER or browse to the folder where you downloaded this
14. Locate and double click on the
nettool_XXXX.exe file. A zip self decompression window will launch,
click on DECOMPRESS(X).
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