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I've downloaded the disk to my hard drive but I can't get it to print. Is there more than a telephone contection between the printer & the computer? My old one had a large cable with many contection points.

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Have you installed the driver?
Have you set the IP address in the printer?
Are you using a hub or a direct connection from PC to Printer?
Do the 2 lights on the Printer Connection Port light (green and yellow)?
What printer is it?
What operating system do you have?

Posted on Jul 07, 2008


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If you were able to print over your network but have suddenly lost this ability Brother has designed a utility to assist in restoring printing capability with minimal user interaction. This utility will automatically locate and update your printer's network address within your printer driver which will restore your printing ability!

This utility is available for Windows 2000, XP, Vista, and 7.

To download and use the Network Connection Repair Tool, follow the steps below:

1. Make a temporary folder on your computer's hard disk as the location to save this file.

  • Open (My) Computer.

  • Double click on the Hard Disk Drive (ex: Local Disk (x:), where x: is the local hard drive letter)

  • Right click on a blank area of the window and select New => Folder or just click New Folder.

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2. Open an Internet browser and browse to the following link. We recommend using Internet Explorer.

3. Choose your Product Group, Model, and click View.

4. Click on the link under Your Results.

5. Under Step 1: Select OS, select your operating system.

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7. Click on the SEARCH button.

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