Question about HP ProCurve 4104gl Networking Switch

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I just had a power outage and now my HP 4104gl procurve switch will not power back on.

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I hope that you've gotten this problem resolved by now... but if you haven't, it sounds like you have a blown power supply. You can contact HP at 1-866-my-procurve. Use caution as to how you tell you it died or they won't help you with this problem.
They may be able to ship you replacement power supply or switch.

Posted on Apr 25, 2011

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Sounds like the power outage was caused by a power surge. That could have damaged the switch, hence the reason for the freezing. I would look to getting it replaced.

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Power outage in our area - everything stone cold for hours - when power came back on procurve 2524 all LEDs on and orange Fault light on steady - no cli or web communications - - is it dead?


Please try to power off the switch and wait for 2 minutes and power ON.

If you still not getting the console access to the switch then please go back to the vendor if your product is still under the warrenty.

As per your description ( All LEDs ON , No Console and No Web) indicates to switch didnt pass the POST and it is laying there, trying to recover.

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All LED's on my HP Procurve 4000M are blinking. What does this mean? Thanks!


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1 Answer

Getting a blinking fault LED on front of switch. Power light and the number 1at the bottom left side of the switch is also blinking.


Power Supply #1 is faulty. Contact HP ProCurve Support at 1-866-my-procurve for support and possibly replacement.

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What blade is in module A? If it's a PoE blade, you must have the EPS connected to the front of the blade.

If this isn't the trouble, then I'd suggest a phone call to ProCurve support... 1-866-my-procurve

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J4863A is another module that this switch supports. What is the trouble with yours? HP ProCurve support should be able to help out - 1-866-my-procurve. If there's trouble with the blade, HP will replace it as it has a lifetime warranty.

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1 Answer

3 vlans, data,1; data 2,;voip,5. Ports carry voice tagged, and data. currently Windows 2000 DHCP server lives on Vlan 1 (AND WORKS). Need to upgrade. When we test the new servers we are unable to make both...


Here's what you need to do:

First, be sure to assign an ip address(in the proper subnet) to each VLAN.

Second, use the ip helper-address command in the context of each VLAN, the address used should be the address of the DHCP server

Third, Add a scope for each additional VLAN on the DHCP server.

The switch will route the DHCP request to the proper server based on the ip helper-address command parameter and based on the ip address of the VLAN that is passed tot he server, a DHCP address in the proper subnet is automatically configured.

Here is a sample:

ProCurve Switch 3500yl-24G-PWR# configure
ProCurve Switch 3500yl-24G-PWR(config)# vlan 33
ProCurve Switch 3500yl-24G-PWR (vlan-33)#ip address 192.168.33.254/24
ProCurve Switch 3500yl-24G-PWR (vlan-33)# ip helper-address 10.1.2.250

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1 Answer

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because you dont have sufficient privilages to do so please contact your system admin as early as possible...

thank you..

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