Question about HP Deskjet 6940 InkJet Printer

2 Answers

Printing Thge printer used to be online but now it says its offline and I do not know how to get it online again. I am part of a network here at work

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  • Anonymous Jul 08, 2008

    I have tried everything in the manual.



    Rebooting.



    Nothing works. Same problem as this posting.

  • Anonymous Aug 10, 2008

    Had the same problem, contacted HP and after a few iterations ended up downloading and installing the latest printer software from HP's site and the printer is working again.

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Change printer cable or try different port

Posted on Jul 11, 2008

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Well I would say first try to reboot it. By turning it off and on again. Second I would say hit the enter button or go button. Let me know if that fixes it.

Posted on Jul 07, 2008

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When i print from hp deskjet D1560 it dose not print. It automatically shows offline when i print even though it is not offline. And it dose not print self test page also. pls give an instant...


Hi,

Go to system settings and select the 'Printer' option.

Right-click on the printer and enable the 'Use Printer Online' function.

Cancel all the printing jobs till that moment and redo the process.

Sometimes the 'Printer Offline' message occurs due to a 'Job Stuck' issue.

Check all network connections and functions.

Be sure the network interfaces work properly.

Turn the printer off and on to see whether the device is working properly.

Aug 19, 2011 | Office Equipment & Supplies

1 Answer

My c3135 series Hp all in one printer went offline, how do i get it to print again?


Hi,


Go to system settings and select the 'Printer' option.

Right-click on the printer and enable the 'Use Printer Online' function.

Cancel all the printing jobs till that moment and redo the process.

Sometimes the 'Printer Offline' message occurs due to a 'Job Stuck' issue.

Check all network connections and functions.

Be sure the network interfaces work properly.

Turn the printer off and on to see whether the device is working properly.

Jul 29, 2011 | HP Office Equipment & Supplies

4 Answers

Printer is offline. how do I get it online?


Once you have added either a USB or networked printer to your PC or Mac computer, you can begin sending documents to print. However, on occasion, a print command will create an error on the printer and take it offline, which will prevent all future jobs from printing. To resolve this issue, you will need to change your printer settings from offline to online.
    PC Instructions - Open the Start menu and click on the "Printers and Faxes" icon. This will open a window with a list of the printers currently set up on your computer. - Double-click on the icon of the printer you want to change to online. A pop-up window detailing all current print jobs will open. - Go to Printer in the menu bar of the pop-up window and uncheck "Use Printer Offline." This action will change the printer from offline to online. Mac Instructions - Open System Preferences by clicking on the icon in the Dock. - Go to the Print & Fax control panel under the Hardware category. - Select the printer you want to take online from the list on the left side of the screen. Then click on the "Open Print Queue" button. - Click on the "Resume Printer" button at the top of the queue window to change the printer from offline to online.

Feb 28, 2011 | HP Office Equipment & Supplies

2 Answers

WHEN WE GO TO PRINT, IT SAYS PRINTER OFFLINE.


Start-->printers and faxes-->right click on the printer-->properties-->make sure it's set to print online.

or


Printer Spool offline:
Disconnect the USB cable, go to RUN and type in services.msc and then find print spool and right click, then choose restart.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Happy New Year!

Thanks, Joe

Jan 03, 2011 | Office Equipment & Supplies

1 Answer

Printer is offline


Hi, turn it's power on. be sure the usb/data cable is connected to the cpu, if still not, remove the printer's adapter and connect it again, power it up again. if not still online, restart your pc.



When you want to print a document, you choose print and select your favorite printer but nothing happens. You look at the printer menu and see the pesky printer offline message and instant frustration. The task of the moment is going from offline to online. With creativity and patience, you'll have your printer back online in no time.

Instructions



Attempt to set the printer to online. This may not often work but it's the first action to take. Go to "Settings" and then "Printers". Right click on the "Printer" and select "Use Printer Online". Test the printer to see if it now prints.


Clear any print jobs. Double click on the "Printer" after performing the above step. Go to the "Printer Menu" and select "Cancel All Documents". There could have been a stuck print job that would cause the printer to go offline. Try once again to set the printer back online and try printing a test page.


Turn on the printer. Make sure the printer is turned on and turn it off, wait a minute and then turn it on again. Check to see if the is jammed. Check all the network connections to make sure none are loose. Repeat the above steps again if necessary.


Restart the computer. If this doesn't work, you will have to reinstall the drivers. Go to "Settings" then "Printers" and select the printer. Right click on the printer and choose "Properties". Under the "General" or "Details Tab" look for the driver button and select it and choose the driver again. You may also have to download the driver from the printer manufacturer website.


Reinstall the printer. Under "Printers" in the "Settings" menu, go back and select the printer, then delete the printer and reinstall the printer through the add printer wizard. Use the latest printer driver from the printer manufacturer's website.



Hope it helps.


Thanks for using fixya.......

Dec 06, 2010 | Epson Stylus NX100 InkJet Printer

3 Answers

Printer Offline Message


Hi,

Go to system settings and select the 'Printer' option.

Right-click on the printer and enable the 'Use Printer Online' function.

Cancel all the printing jobs till that moment and redo the process.

Sometimes the 'Printer Offline' message occurs due to a 'Job Stuck' issue.

Check all network connections and functions.

Be sure the network interfaces work properly.

Turn the printer off and on to see whether the device is working properly.

Get more information to fix printer offline error :

http://printers.iyogi.com/errors/printer-offline-message.html

Hope this information helps you.

Jan 07, 2010 | Epson Aculaser C1100 Printer

1 Answer

My HP Photosmart C4580 wireless printer will print when the computer is plugged into the printer. However when disconnected it will not print and will say that the printer is offline. How do I make it...


you gotta go into the printers folder in control panel and and right click on you printer icon and then select use printer online ,just to check if you printer has been connected wirelessly properly or not insert the cd and click on add a device and then try to install your printer in the wireless network if you printer is detected then install it and complete the installation ,it means that your printer was not installed but only configured to work on the wireless network thats why you keep getting the printer offline

Jun 25, 2009 | HP Photosmart C4580 All-in-One InkJet...

2 Answers

False "printer is offline" message


Try to cheeck the port from ur printer to ur cp is been connected.

May 19, 2009 | Canon PIXMA MP600 all-In-One InkJet...

2 Answers

Printer status offline


Well its esay...go to control panel,printers and faxes,there you will see the priner icon,rgt click on it and u will get an option use printer online.If this does not resolve the concern jst go ahead and uninstall and reinstall the printer f\drivers using thge device manager.If you wannt any further support a technician can help you online for free.You can find free online technical support at http://tinyurl.com/m7ghqz

Aug 15, 2008 | HP LaserJet 4100 Printer

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