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I have a Samsung LE26R72B. the digital tv has just stopped working. the digital screen has frozen with 'FILM 4' on it. i can't acces the digital menu and i cant change channel. all other features of the tv are working fine. i have tried turning it off for a while but to no avail. please help!

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Solution that worked for me:

Enter the service menu:
1 - turn of tv with remote
2 - press and release in the following order on the remote: Info, Menu, Mute. Make sure remote is pointing at the tv
3 - turn on the tv from the remote
4 - you will see the service menu. using the down arrow on the remote select the Reset option. Using the right arrow button at this point will do a hard reset.
5 - Wait a few seconds, turn TV on
6 - you will have to rescan analogue and digital channel but it should be working now.

Posted on Mar 28, 2009

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Posted on Jan 02, 2017

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Beware: Although the process should be safe, it technically voids your warranty.

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Beware: Although the process should be safe, it technically voids your warranty.

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1 - turn of tv with remote
2 - press and release in the following order on the remote: Info, Menu, Mute. Make sure remote is pointing at the tv
3 - turn on the tv from the remote
4 - you will see the service menu. using the down arrow on the remote select the Reset option. Using the right arrow button at this point will do a hard reset.
5 - Wait a few seconds, turn TV on
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1 Answer

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Solution that worked for me:

Beware: Although the process should be safe, it technically voids your warranty.

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3 - turn on the tv from the remote
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