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Many models of cordless phones that have multiple handsets require the handset to be cradled in the base unit for identification and link. As long as the handset maintains a charge, the identification remains valid. If you remove the battery or drain the handset to a point where the handset ID is lost, then you may have to re-cradle the handset in the base unit to reestablish link.
Sounds like a defective handset or base unit. Unplug the base unit from power and the telephone jack. Leave unplugged for 1 minute, this sometimes helps the phone to reset from a problem. Unplug the battery from the handset and plug back in after a minute also to help reset. Place your handset in the base unit for about 1 minute to allow the handset to link up with the base unit. If this doesn't work you may have a defective phone. Contact Panasonic support for further information if this does not work.
to re-register the phone, hold down the "handset locator" button on the base untill he "charge" light flashes. then, on the phone, hold down the flash/call waiting button until the LCD screen says "handset registering." if after it registers it says "error!!!" then retry. that is what it says in the instructional booklet, but i have not done this successfully. mine keeps saying error.
1. make sure phone is charged 2. hold down the "mute/program button on the phone 10 seconds. 3. you should see a message on the screen that says you need to push the "pager button" on the handset. 4. Push the pager button
2/29 Have you registered or re-registered the handset?
"No link" can mean handset is not accepting radio wave of base unit. At Mfgr website pull-down operator's manual and look for registration instructions. Some sequence of buttons will create a radio signal from base (have handset off base) then another sequence of buttons on handset will accept radio signal. If handset has "menu" button, try "menu", then "00" (zero zero) then select an accept or "OK" button. Good luck.
I solved this problem with a RESET of the handset.
Instructions from the Philips website:
Please perform a reset of your device. You will not loose your recorded data (phonebook and personal settings are being kept).
1. Unplug the mains of the base station.
2. Remove one of the batteries of each handset.
3. Put the batteries back in and re-plug the mains of the base station.