Question about Panasonic KX-TG2740 Cordless Phone

1 Answer

No link to base

The base unit was unplugged and the battery ran down on the handset. Now the handset is charged but we still get the error message that there is no link to base. can you help thanks?

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  • Anonymous Mar 17, 2014

    I get a digital readout on handset saying move phone closer to base... but phone is next to base. Is it a battery?

  • Anonymous Mar 22, 2014

    I took the battery out, unplugged and waited 3 min., am still getting this error message

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  • Master
  • 405 Answers

Good Day,

See this link, this is pg 105 of the manual on how to re-register the handset to the base.

http://www.fixya.com/support/p123254-panasonic_kx_tg2740_cordless_phone/manual-7363/page-105

Hope this helps

Posted on Jul 07, 2008

  • Patrick McGee
    Patrick McGee Jul 07, 2008

    Also see pg 104,



    If you have not canceled the handset registration at the previous base unit (p. 104), the handset number still remains on that base unit memory. To erase the handset number from the previous base unit, see the base unit Operating Instructions. For KX-TG2740S base unit: (1) press (FUNCTION), (2) press (MUTE), (3) enter 335#, and (4) enter that handset number ((1) to (8))

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Battery charged displaye no link to base


Many models of cordless phones that have multiple handsets require the handset to be cradled in the base unit for identification and link. As long as the handset maintains a charge, the identification remains valid. If you remove the battery or drain the handset to a point where the handset ID is lost, then you may have to re-cradle the handset in the base unit to reestablish link.

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Welcome to FixYa.

Reset the units/set up by doing the following:
  • Turn OFF all the HANDSETS.
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  • Unplug the power source of the BASE.
  • Unplug the phone line of the BASE.
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System error #1 Panasonic kxtg2770


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1)On handset, press MENU, 0, 0, 1.
Handset display shows as follows.

ts_hsinset_locator.gif

*Skip this step when handset already shows as above.

2) On base unit, press LOCATOR for 3 sec until CHARGE LED flashes.

3) On handset, press OK button. Then wait until the handset display changes as follows.

ts_hsinset_hsregistering.gif
spacer.gif
ts_hsinset_hsregistered.gif

If you receive an error message indicating the maximum number of handsets have been registered, you will need to deregister the handset from the base unit, then try to register again.

*If this does not work, your unit is defective. Please send your unit for service.

Panasonic Services Company Customer Servicenter
Suite B 4900 George McVay Drive
McAllen, TX 7850


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1)On handset, press MENU, 0, 0, 1.
Handset display shows as follows.

ts_hsinset_locator.gif

*Skip this step when handset already shows as above.

2) On base unit, press LOCATOR for 3 sec until CHARGE LED flashes.

3) On handset, press OK button. Then wait until the handset display changes as follows.

ts_hsinset_hsregistering.gif
spacer.gif
ts_hsinset_hsregistered.gif

If you receive an error message indicating the maximum number of handsets have been registered, you will need to deregister the handset from the base unit, then try to register again.

*If this does not work, your unit is defective. Please send your unit for service.

Panasonic Services Company Customer Servicenter
Suite B 4900 George McVay Drive
McAllen, TX 7850


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1) Press FUNCTION on handset. Then, using the Navigator key, press Down (V) 4 times, Right (>) 1 time, Down (V) 7 times, Right (>) 2 times.
Handset display shows as follows.

ts_hsinset_mute.gif

*Skip this step when handset already shows as above.

2) On base unit, press MUTE. (MUTE LED flashes.)

3) On handset, press OK button. Then wait until the handset display changes as follows.

ts_hsinset_hsregistering.gif
spacer.gif
ts_hsinset_hsregistered.gif

If you receive an error message indicating the maximum number of handsets have been registered, you will need to deregister the handset from the base unit, then try to register again.

*If this does not work, your unit is defective. Please send your unit for service.

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document.write(parent.prscreen) Try this to get it working. Relocate the handset(s) closer to the main base.

Check for any lights on the base including charge, intercom, and channel lights (if applicable to the model).

Re-cradle the handset on the base for 15 seconds. Lift the handset and press PHONE.

Unplug the AC adapter from the main base unit and take out the battery from the handset. Leave it unplugged for 15 seconds. Plug the handset battery in and re-cradle the handset. Plug back the AC adapter in and wait for 15 seconds.

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1. Using the soft keys on the base located below the base screen, press MENU
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Below are steps on how to re-register the handsets:

1. Make sure to charge the handset battery pack at least 12 hours.
2. Using the soft keys on the base located below the base screen, press MENU.
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Video displays, Televisions or Personal Computers can cause
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Relocate the phone out of the kitchen area. Appliances may cause interference.

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