Question about B&W Bowers and Wilkins Zeppelin iPod Music Speaker System

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I just bought the b&w zeppelin yesterday. the problem is that when i dock my ipod touch, it illuminate a blue light but it does not light up brightly. i've already updated the firmware to the latest version but still can't see the blue light. sometimes the blue light doesn't illuminate at all. the rest light up brightly but only the blue doesn't.

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  • 159 Answers

Assuming that you are getting audio out, either the led or the board feeding it is playing up. contact point of sale.

Posted on Jan 08, 2011

  • Anonymous Jan 11, 2011

    thank you so much for your help =)

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1 Answer

I have a zeppelin air. when i set it up on my mac every other day it looses its blue tooth connection and i have to go thru the set up all over again any sugestions???


The same problem. No sound im my zeppelin air bought this month. In dock or via air play with iPhone4 or AppleTV. Firmware already updated. Any idea how to fix it?

Dec 07, 2011 | B&W Bowers and Wilkins Zeppelin iPod Music...

1 Answer

My b&w zepellin is hasn't been working with my ipod touch and now all I am getting is a steady blue light and no sound or anything. Do u know the problem


when you connect your ipod, if your ipod charges, then there is a connection on the arm, if it does not charge, then there is a fault on the docking arm, and /or the connection to it. try the auzx input at the back, if that works, then the docking arm is the possible cause, if not, then it could be the interface feeds to the amp board. becuae there are known issues with these untis on all but the latest z2's, suggest you contact b and w service, they should upgrade the power supply board, if it has not been done already, and also check out your unit and repair from there.

Feb 16, 2011 | B&W Bowers and Wilkins Zeppelin iPod Music...

1 Answer

My Apple Iphone doesn't work with my B&W Zeppelin (There's no compatibility). How can i do? Thank you Luana from Italy


1) have you the latest software on your zepplin?
2) does the unit work with any other ipod? if it does then it may be your unit.
if it does not, check aux mode, if ok on aux, then it could be a docking arm problem.
3) does the light (led) go blue when the i phone is in the docking arm, if not, then again it looks like the docking arm.

if the red light flashes when putting the iphone in, then the unit has the problem power supply, so contact your supplier or b and w service.

hope this helps.

Jan 22, 2011 | B&W Bowers and Wilkins Zeppelin iPod Music...

1 Answer

When I connect my ipod touch to my zeppelin there is a loud electrical interference coming from the zeppelin. It is less pronounced with an iphone and not there at all with an ipod touch. I have tried...


first try to upgrade the unit, if still the same then check if the aux is ok, if aux is ok, then it points at the docking arm, if the aux is not ok, then it relayes to either the power supply of the main interface board, they would check the power supply at b and w as this is a known problem, then following that they should check to see if anything else is wrong. contact your point of sale or b and w service.

Jan 16, 2011 | B&W Bowers and Wilkins Zeppelin iPod Music...

1 Answer

Whenever docked with ipod, the steady blue light on Zeppelin switched to the troublesome blinking red light. Does tis mean someting wrong with the contact/dock on zeppelin? How can we solve this problem?...


the red flashing light refers to the power supply board, either contact b and w service or point of sale to arrange return and repair. there is a mod for these power supply unit!
once this has been fixed they should check to make sure there are no other problems before returning, hope this helps.

Dec 26, 2010 | B&W Bowers and Wilkins Zeppelin iPod Music...

1 Answer

My zeppelin makes no sound


from your description it is hard to diagnose. the red flaing ligh it the power board, no light could be the power board or the inteface board. if the light stays red and does not go blue when ipod docked, could be the are. contact b and w service if you have not already.

Oct 17, 2010 | B&W Bowers and Wilkins Zeppelin iPod Music...

1 Answer

I suddenly got a buzzing sound from my BW zeppelin speakers when a was docking my ipod touch. i also tried my Iphone and the same thing happened,


this could be the amp board or the power suplly board, the power board can cause buzzing before the red light flash failure, just contact b and w service or the place of purchase and they should arrange repair.

Nov 08, 2009 | B&W Bowers and Wilkins Zeppelin iPod Music...

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