Question about Lexmark X342n All-In-One Laser Printer

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I have a Lexmark x342. I get a 32.70 error, unsupported print cartridges. I am using Genuine Lexmark cartridges. What can I check?

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Posted on Jan 02, 2017

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SOURCE: Lexmark T62 Error 32- Unsupported print cartridge

Hi Sue,
Firstly, switch on the printer without a cartridge inside. Put in the old cartridge and if you get the Error 32, it could be poor contact. Clean the contacts in the printer (contact with the chip on the cartridge). If you don't get Error 32, there could be a problem with the chip contacts on the new OEM Lexmark cartridge or a faulty chip. As for other brands or remanufactured cartridges, it could be compatible parts they used. The chip and toner wheel have to be compatible.
Good luck.

Posted on Dec 16, 2008

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SOURCE: Error 32 Unsupport Print Cartridge Lexmark T630

on the inside of the top cover on the left side when the door is open there is a little switch youll see a little metal tab 5/16'wide push on this and see if the error clears. if it does this can be adjusted. if not pull the cartride out there are two sensors on the right inside one close to the front this is an optical sensor blow this out with canned air if you dont have an air compressor. then further back inside there is a two pin sensor make sure that if you push in on these that they dont stick. next there is a smart chip on toner caartridge that lines up with those pins when its installed clean these contacts. doing all of these things usually geets rid of the problem. no parts have been replaced recently right? check the connector to the logic board this is theeonly 3 pin connector that has black and white wires. this sohlud fix your problem

Posted on Nov 28, 2009

  • 1218 Answers

SOURCE: brand new lexmark printer, toner and cartridges

You could find the root cause by performing different steps. One of the easiest methods is that you need to make sure that the plastic protective tape which is usually used on the new black cartridge is off. Usually the user makes this mistake. This mistake might occurs due to absent-mindedness. The reason could also be some distractions which happen while loading the new black ink cartridge.

Posted on Nov 17, 2010

  • 304 Answers

SOURCE: lexmark x342n 32 70 unsupported cartridge! what

An unsupported toner cartridge is installed. A supported cartridge must be installed.

Posted on Jul 16, 2011

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1 Answer

Error message: black cartridge unsupported


Make sure that your printer firmware is updated. Please visit the Lexmark website to download and install the Lexmark Firmware Update. Select your corresponding model to start the download.
Should the error message continue to display after successfully updating your printer, try to re-seat your black cartridge in the printer.
If that doesn't help, please contact Lexmark Technical Support Center for further assistance. Thanks.

Jan 10, 2012 | Lexmark Office Equipment & Supplies

1 Answer

Lexmark X4270 gives an error message...black cartridge missing. It is not missing. what is the problem


Make sure you are using genuine Lexmark black cartridge. Lexmark does not recommend the use of refilled, re-manufactured or clone cartridges. You might not get the print quality you expect from ink that is specially formulated by Lexmark.
Try to reinsert your black cartridge and make sure it is properly seated in the cartridge carrier. If error comes back up right after placing it in the printer, then it could be a faulty cartridge. Try to replace it with a new genuine Lexmark cartridge. If you are already using a genuine Lexmark cartridge, please contact Lexmark Technical Support Center for additional assistance.

Dec 02, 2011 | Lexmark X4270 All-In-One InkJet Printer

1 Answer

How do I get my printer to print with new cartridges?


Please follow the steps below to identify what is causing the problem and fix the issue:

1. Make sure the printer is on.

2. Open the printer cover. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.

Note: If the carrier does not automatically move to the center, turn off the printer/unplug the printer from the power source and then slide the carrier to the center.

3. Remove both cartridges from the carrier.

4. Close the printer cover.

5. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.

6. When the printer turns on, reinsert one cartridge first.

7. Close the printer cover and check for any errors.

8. If no error appears, reinsert the other cartridge. Close the printer cover.

9. Replace whichever cartridge is causing the error to appear with a new cartridge. Then try to print a document again to verify that the problem is fixed.

Should you have a defective/faulty genuine Lexmark cartridge, please don't hesitate to contact Lexmark Technical Support Center for additional assistance.

Nov 24, 2011 | Lexmark X3350 All-In-One InkJet Printer

1 Answer

Replaced black cartirdge and now i am getting cartridge error consult users manual


Make sure you are using genuine Lexmark black cartridge. Lexmark does not recommend the use of refilled, re-manufactured or clone cartridges. You might not get the print quality you expect from ink that is specially formulated by Lexmark.
Try to reinsert your black cartridge and make sure it is properly seated in the cartridge carrier. If error comes back up right after placing it in the printer, then it could be a faulty cartridge. Try to replace it with a new genuine Lexmark cartridge. If you are already using a genuine Lexmark cartridge, please contact Lexmark Technical Support Center for additional assistance.

Oct 01, 2011 | Lexmark X4650 InkJet Printer

1 Answer

Unsupported cartridge


If this is a genuine Lexmark device and a genuine Lexmark cartridge and you followed all the install instructions, return it to where you bought it for a replacement. If you get grief there, contact Lexmark directly. Please have your receipt available when you take these actions.

thanks for your interest in FixYa.com

Jan 20, 2010 | Lexmark X8350 Print, Scan, Copy and Fax...

1 Answer

Hello! My Lexmark X2350 today said me: "Unsupported cartridge Install a correct print cartridge." Yesterday it printed very well... but today((( What I must do now? help me !


Follow the steps on how to correct the error from this Lexmark link:

http://support.lexmark.com/perl/support/support.cgi?ccs=229:1:0:487:0:0&docid=ENUS24096

copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.

May 11, 2009 | Lexmark X2470 All-In-One InkJet Printer

1 Answer

Printing with generic cartridges


Lexmark International does not recommend the use of third party inks or inkjet cartridge refill kits. Genuine Lexmark inks and cartridges are perfectly matched to the printing system. Using genuine Lexmark ink and cartridges ensures that every document produced is of the highest possible print quality, providing long-term dependable service from your Lexmark printer.

Lexmark cannot assure the excellent print quality and reliability of its inkjet cartridges after a cartridge has been refilled. Using incompatible inks in an attempt to extend the life of a genuine Lexmark cartridge beyond its recommended usage can cause failures in several different areas of the printer. Inkjet cartridges and printer failures caused by refilling or a third party ink are not covered by your Lexmark printer Warranty, Extended Warranty or Service Agreement.

Please use genuine Lexmark cartridges for best results.

Apr 20, 2009 | Office Equipment & Supplies

1 Answer

Lexmark x2500 invalid cartridges


I am out of ink for my printer the numeber is 28 black 29 color

Nov 23, 2008 | Lexmark X2500 All-In-One Printer

1 Answer

Printer will not work


Hello trudyann,
I think you re-filled the cartridge and that's why you got this message
Use genuine cartridge and it will be work correctly.
But if you can copy papers by this All-In-One device .. and you can't use it as printer .. re-install the driver .. While installing if you got error message like [Unsupported cartridge] Press [Alt+F4] and continue the installation.
Thank you for using FixYa.

Aug 03, 2008 | Lexmark X2470 All-In-One InkJet Printer

4 Answers

Unsupported cartridge error


I have an X5495 Lexmark and have recently been getting this **** "unsupported cartridge" rubbish. OS is XP SP2.

My history with this printer has been:
-when new, the printer worked fine until I needed to replace the original ink tanks. I refilled them, but could not get the printer functional again....nil print at all. After much frustration, I was informed by a little birdie that the cartridges that originally come with the printer will not work if refilled. Great. They are one use only.
-replaced with genuine high yield tanks. Then worked fine. Refilled once, possibly twice with suitable non genuine ink. Still working fine.
-once black ink tank ran low this time, refilled it and symptoms of no print from Word docs, not all parts of a web page would print. Surprisingly, photos off hard disc print ok.(??????)
-replaced black with genuine tank and colour with remanufactured tank. Error message of "unsupported tank". Now no print at all.
-left new genuine black cartridge in and refitted genuine colour cartridge that I have previously refilled.
-all print now ok.....finally.

Maybe they have a copy limit or the integrated print head in the black has crapped itself????????

During this process, I have uninstalled and reinstalled the driver several times.
I have found that it has to be COMPLETELY uninstalled. Using the Lexmark uninstall function does not remove all parts of the software (Lexmark toolbar for one). If the software is not completely uninstalled, you will get a spurious unrelated and rubbish pop up that installation cannot continue because of "insufficient processor speed" with a spurious set of numbers after it. This message bears no relation to the solution.

I have found that you need to search and delete ALL Lexmark files that you can find after the uninstall. I have also deleted entries from registry.....1 entry only from memory (be CAREFUL with registry). Then reboot system.

The driver should then reinstall correctly and fully.

Why do they make it so damn hard? Don't think I'll buy a Lexmark next time.......

Sep 05, 2007 | Lexmark X2350 All-In-One InkJet Printer

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