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Hi! we have a GW609au Fisher & Paykel washing machine with lights 3,6,& 8 displayed during spin cycle. Does not spin. What does this mean please?

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It's error code 37 and it means pump blocked error. The machine does not spin because water is not drained prior to the spin cycle. Either the drain hose is clogged or kinked, the diverter valve has failed, or the pump itself is restricted or not working at all. Check to make sure that the drain hose is clear then disconnect power and lay the machine on its front on a cushioned surface to access the drain pump and the diverter valve. Remove the pump's inlet and outlet hoses then check and clear them from any debris that may prevent water from draining out. Check the impeller for any damage or restriction. Make sure the impeller is not frozen or blocked.

Also check the diverter valve for the same condition as the pump described above. The diverter valve is where the drain pump and the recirculation pump inlet hoses are attached from. Make sure the diveter valve is in the drain position while the drain pump is working. Replace the drain pump and/or the diverter valve if deemed necessary.

Posted on Dec 29, 2010

Testimonial: "Thanks Jahn27. We did all that and found 2 hair pins and a wad of lint restricting the pump. All good now. Saved us $??? Thanks heaps!"

  • giarc Mar 12, 2011

    Yep, the ole hair pins in the pump trick. Our washing machine did the same thing. Wouldn't pump out the water. I took the pump off and felt that it was very hot. Poked the old finger in and found 'several' hair pins stuck in there. Couldn't get all of em but cleared the pump so it now works. Was about to go out and spend a lot of dollars to replace the washing machine. Now that I've save a few dollars I reckon I can convince the better half to let me buy something for my PC.

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Posted on Jan 02, 2017

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