Question about Washing Machines
It's error code 37 and it means pump blocked error. The machine does not spin because water is not drained prior to the spin cycle. Either the drain hose is clogged or kinked, the diverter valve has failed, or the pump itself is restricted or not working at all. Check to make sure that the drain hose is clear then disconnect power and lay the machine on its front on a cushioned surface to access the drain pump and the diverter valve. Remove the pump's inlet and outlet hoses then check and clear them from any debris that may prevent water from draining out. Check the impeller for any damage or restriction. Make sure the impeller is not frozen or blocked.
Also check the diverter valve for the same condition as the pump described above. The diverter valve is where the drain pump and the recirculation pump inlet hoses are attached from. Make sure the diveter valve is in the drain position while the drain pump is working. Replace the drain pump and/or the diverter valve if deemed necessary.
Posted on Dec 29, 2010
Testimonial: "Thanks Jahn27. We did all that and found 2 hair pins and a wad of lint restricting the pump. All good now. Saved us $??? Thanks heaps!"
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get 2 Free calls (no credit card required) and instant help on almost anything you can think of (from cars to computers, appliances, handyman, and even pets).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Dec 18, 2015 | Fisher and Paykel Washing Machines
Feb 02, 2013 | Fisher and Paykel Washing Machines
Aug 08, 2011 | Fisher and Paykel Washing Machines
Jun 06, 2011 | Fisher and Paykel Washing Machines
May 27, 2011 | Fisher Paykel EcoSmart GWL15
Jul 27, 2010 | Fisher and Paykel Washing Machines
Jul 02, 2010 | Fisher and Paykel Fisher & Paykel Washer
Jul 01, 2009 | Fisher and Paykel Fisher Paykel Intuitive...
Jun 14, 2009 | Fisher and Paykel Fisher Paykel Intuitive...
451 people viewed this question
Usually answered in minutes!