- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Hi Dee, The error code 6502 indicates an ink tank position sensor error.There's no communication between the printer and the newly installed cartridges.To clear this,you have to remove the cartridges,check the plastic tape usually around them when new and make sure you COMPLETELY remove this tape.Ensure nothing is covering the chip or LED on the rear of the print cartridge.Also gently wipe out any appearing smudges.
Error code 6502
The Error code 6502 can occur in the printer as a result of ink tubes
caught under housing and jammed the print head against the right hand
side of the printer. The printer is unable to do anything now and it
will give an alarm light only. To fix this issue, you need to unplug the
printer and then plug it back. You need to press and hold the power
button of the printer and click the Stop button twice. You can then
release the Power button and press Stop button for four times. The issue
will be fixed and you can start your print jobs.
I hope this solution will helpful for you Please don't forget to click on Four thumbs which are given below & then write testimonial for my appreciation if it is helpful THANKS & Keep Using fixya
Hi there Solution: 1.Unplug the printer. 2.Remove the faulty Cartridge 3.Plug in the printer and press and hold power button 4.Keep it held down. Press Resume twice, and this should reset the fault. Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
Error 6502 (Ink tank position sensor error) the sensor is receiving too much light. Possible causes are: 1. The printer cover is open and the sensor is exposed to the light 2. The ink tank LEDs are busted 3. Sensor or its wire connection to the logic board is busted or disconnected
Solution: 1. Close the printer cover 2. Possible ink tank replacement 3. Change sensor or repair disconnected wires
Have you replaced the ink cartridge recently?
Service error 6502 is an ink tank position sensor error.
Service error 6502 generally means that your ink cartridge chips cannot be recognised. The primary cause of this is the blockage of the LED. Ensure that no tape, glue etc is covering the chip or LED on the rear of the cartridge.
Problem more prevalent on third party replacement cartridges or ink systems.