Question about Western Digital Caviar SE16 WD5000AAKB - 500GB - 7200rpm - - IDE/EIDE - Internal 500 GB Hard Drive

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Hi, iv accidentally knocked my new WD elements se 500gb. dropped my cell phone onto it from an approximate height of 20 cms or so. after i plug it in now the LED blinks for a lil while, the drive spins as well then stops and LED stays lit. the computer reckon es it and make that noise. it comes up with the "safely remove hardware" but does not show in the my computer folder anymore. iv tried everything but im afraid it could be a circuitry problem. can anyone help?? how hard would it be able to fix? or is it valid for a swap? its still under warrantee... k that was random. its ben plugged in for about 10 mins. and it just popped up with the autoplay thing... idk. PLEASE can anyone help???

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  • pookiebea11 Dec 30, 2010

    hey guys, good news, i revisited a site that was all about running cmd, so i tried it and it fixed my problem, so it wasnt a circuitry problem after all, i think it just didnt shut down properly after the phone hit it, all i had to do was run cmd type chckdsk g: (because the dissk eventually showed up as local disk g:) then /f, solved my problem and i didnt loose any of my data :D



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Well although it still warranty they will going to check your hard disk drive before changing it. If they found out that you are the responsible for making the hard drive defective they will void the warranty.Mostly if you heard a sound from the hard disk drive it probably the mechanical or the head and write head are defective. Two solution are: 1. Insist that hard disk drive are automatically having sound or troubled but you always shutdown you computer properly or 2. go to the nearest service center of Western Digital and request for a repair, they will going to repair but they will going to charge for the repairing of your hard disk drive. Have a nice day!

Posted on Dec 29, 2010


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