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I have an HP Officejet 7410 All-in-One and I am getting a message that i have a carriage jam. I have checked for paper jams, cleaned the glass on the unit, replaced the black cartridge, and attempted to let the unit reset itself. None of the above efforts have corrected the problem.

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Hi, it could be that there is to much friction on the slider rod, this is the rod that the carriage slides on when printing it can get dirty and dry. try cleaning it with a lint free cloth and alcohol. then apply a couple drops of a light oil to the rod and spread it on all sides with your fingers. use something like sewing machine oil, dont use wd40.

You may also try this solution on this link first http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00304007&lc=en&cc=us&dlc=&product=391194

if that doesn't work then that means that the carriage motor on your printer have gone bad. There are motor parts being sold on the net that you may want to check out first but if that sound inconvenient to you then there is most likely a mechanical issue causing the error with would require the printer be sent to hp for repair. this probably wont be worth the time and money. so be prepared to possibly buy a new printer.

Posted on Jul 07, 2008

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Hi friend,

What probably happened is that paper jam caused the carraige alignment sensor to get out of place or to get covered, moved, etc and the printer doesn't know what to do...

What I would suggest trying is, unplug the printer, try pulling the carraige out to the center and then close it and plug it back in, see if this kicks it enough to reset itself.

Thanks,

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I have an HP Officejet 7410 All-in-One and I'm getting the following Error: Carriage Jam Open door, clear carriage jam and then press OK to continue. Nothing is working. Any suggestion?


Hello there
You may not see a paper jam.

This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.

And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Mar 02, 2010 | HP OfficeJet 7410 All-In-One InkJet...

2 Answers

Paper Jammed. Have appeared to remove all paper. But I keep getting "Carriage Jam, open door, clear carriage jam then pres OK" message. Message on my computer screen says "The print cartridge carriage is...


HP support has extensive documentation for both paper and carriage jams for your model:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00304007&lc=en&dlc=en&cc=us&lang=en&product=391182

I hope this helps!

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HP Officejet Pro 8500 has a paper jam. Can't get


Hi! I will be glad to assist you in this issue, here is the link that will fix the issue:

Paper Jam' Message Displays on the All-in-One

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01617494&tmp_task=solveCategory&lc=en&dlc=en&cc=us&product=3752459&lang=en

Carriage Jam' Message Displays on the Control Panel Display

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01618201&tmp_task=solveCategory&lc=en&dlc=en&cc=us&product=3752459&lang=en

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C6180 clear carriage jam


Change ur categer and clean ur inside the printer,and delete old documents.

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I am receiving an error message on my HP Officejet 6110 printer screen that prevents the printer from functioning. The message is "Open door. Clear carriage jam and then press enter." I've tried opening...


yes, that is a carriage jam and not paper, the grinding is from the clean station that gets blocked with dried ink and cant move. you need to open the printer and clean the ink off of the clean station so it can clean properly and not cause a carriage jam.

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Check the plastic strip that you'll see along the carriage track. Make sure it's clean. Take a soft cloth and dampen it. Run it up and down the strip and make sure it's clean. If there's any ink on it, it could cause carriage jams. The strip has tiny lines on it which tell the electronics where the carriage is. If the strip is dirty, you'll get jam messages and sometimes the carriage will slam against one end or the other.

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My printer will not load and the window says the carriage is jammed. It is an HP Officejet 7410 All-in- one. It first had the message Paper jam and after I opened it and there was no paper jam I...


1. Check if there are broken parts inside the printer-carriage area
2. Turn the printer on and off
3. Clear any paper jam by opening the rear access door at the back of the printer. If there are no paper jams. Clean the rubber rollers with a lint free cloth that is moist with water
4. Make sure that the carriage can move freely
5. Remove then reinstall the ink cartridges
6. Make sure that the control-panel faceplate is correctly installed
7. Plug the printer directly to the wall outlet
8. Perform a partial reset on the printer.
a. Unplug the power cord from the All in One
b. Press and hold # and 3 while plugging the power cord
c. Do not release the two buttons unless the printer would say reset
9. Try to print
10. If this would not resolve your issue then the printer sensor is already defective.

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