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What do i do when xbox disk tray breaks - Microsoft Xbox 360 Console

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You need to get a new one they can be installed for parts $ 85.00 labor depends on the tech

i must ask how on earth did you break the tray off

Posted on Dec 29, 2010

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What do you do when your xbox won't read disks?

The main problem might be a big problem with the disk tray. There might be an faulty wire that has lost connection and if your disk wont event turn on, there might be a problem with the power supply that supplies the cd tray. If the disk opens and closes but doesnt read and wont say tray is in and keeps saying open tray, there might be a small fracture on some of the wires or there is something wrong with the motherboard of the xbox 360. The best way is to buy the warrenty now and send it to the xbox 360.

Jul 27, 2011 | Microsoft Xbox 360 Console

1 Answer

I cannot get the disk tray to open

Well is the disk tray doesn't open then you should take it to a repairer and see if they can fix it as trying to fix it yourself could mean breaking it even more. =] Also do not try to keep opening the tray as if it has a game in it, it could be jammed and break/damage the disk. =]

Nov 06, 2010 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 will not reconize that a disk is in it, whats wrong with it?

Is it saying open tray ? What happens is when the Xbox gets overheated the solder points heat up and break on the disk drive. You either have to send it in, or open it up and check for broken points

Nov 04, 2010 | Microsoft Xbox 360 Console

2 Answers

My xbox 360's disc drive not opening

Thank You Luke-7 yes it's jammed ,stuck ,seized,

Common problem ( Stuck Tray)

The reason is the eject motor is either to weak to break open
the magnetic seal created between the spindle and the hub
holding the disk firmly in the drive or there is too much friction
in the gear assembly causing the motor to stall-out

To get the tray to open press the eject wait one second
and then Firmly (HARD) slap the top of your console right
over the CD rom drive this will break the seal and release
tray allowing it to open.

The console should be open ,the Rom drive removed
and open and thoroughly cleaned out .plus I like to gap
the hold down magnetic so the eject motor can release
the tray with less force.

If you have any Questions feel free to ask


Apr 22, 2010 | Microsoft Xbox 360 Console

1 Answer

So how do solve xbox problem disks not workin ?

well my xbox disk tray wuld not open and it would not read i watched some videos on youtube and if u push the disk tray slightly it may work or can also push fingernails under it n lift up under the disk tray where it opens not sure if this will help good luck

Jan 25, 2010 | Microsoft Xbox 360 Console

1 Answer

The drawer on the xbox 360 will not open

There is grime build up in the reducer gears that
release the lasers assambley and pushs out the tray.
The motor is not strong enough to break
the magnet clamp that holds the game disk between
the hub and the spindle motor .

If you press eject wait 1 second and then
slap the top of the unit hard over the drive this will
break the seal and the tray should open .

try a little Vaseline under the tray in the tracks
then open and close it to work it in, this
may help a little but the drive will have to
be opened and cleaned to resolve this problem

if you have any questions feel free to ask.


Nov 20, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox wont work

The Xbox 360 will break from over heating itself. Maybe the rattling was the cooling system. Send the Xbox 360 to Microsoft and they will send you a new one free.(Save your hard drive!)

Jul 15, 2009 | Microsoft Xbox 360 Console

1 Answer

CD tray will not work

mine has the same problem.

1. turn your xbox sideways

2. press the open disk tray button

3. hit your xbox on the curve, above the disk tray

it works for me

May 02, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox360 is not reading discs.

It sounds like its the lense that isnt in the right place and it protruding to close to the disks wich maybe because you have dropped the xbox? or movede it with the game inside with the xbox turned on? which is causing the lines on the disk which in turn stops the xbox from reading the disks, there could be a number of reasons why, that is what i think. hope this helps, p.s. i would send it in as xboxes are complicated lol you may end up breaking it more.

Dec 28, 2008 | Microsoft Xbox 360 Console

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